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supportHi there, Any help would be so appreciated!- – Scheduled posts from Evergreen Content Poster aren’t posting to Facebook/Twitter – no error messages. – External cron jobs set up – Wp-cron is successfully disabled via the PHP file and I have successful cron jobs running every 10 minutes from cronjob.org to the site. – Posts are successful individually from the WordPress post update options, also successful when I “Send to queue” from the content library – Facebook/Twitter and Buffer permissions all seem to be fine also. – Scheduled posts don’t appear in my buffer queue – not sure if they are meant to though! – The content library won’t save categories when I apply them to posts (bug?), therefore all of the content library is without a category, and currently the schedule is set to post “random”. Specs WordPress Version 5.8.2 PHP Version 7.3.30 WP Memory Limit 40M Evergreen Content Poster Version 1.3.1 Connection Statuses fsockopen Enabled cURL Enabled: v7.79.1 Buffer Connected Buffer token available Buffer profiles Facebook Page: The Grown-Up School Twitter Profile: TGUS_official Theme information Theme Name Neve Theme Version 3.1.2 Active Plugins Number of Active Plugins 15 Active plugin names and version number CoBlocks 2.19.1 Evergreen Content Poster 1.3.1 Gallery Custom Links 2.0.6 GDPR Cookie Consent 2.0.6 Jetpack 10.4 myStickymenu 2.5.6 Recent Posts Widget With Thumbnails 7.1.1 Revive Old Posts 9.0.6 Site Kit by Google 1.48.1 Templates Patterns Collection 1.1.20 WooCommerce 6.0.0 WooCommerce Payments 3.5.0 WooCommerce Shipping & Tax 1.25.20 WP Crontrol 1.12.0 Yoast SEO 17.8 Thanks in advance! The page I need help with: [ log in to see the link]
Hey 👋 Laura, thanks a lot for reaching out! I’ve also seen the email you send to support and we will be digging into this trying to get to the bottom and fixing it. I think this is mostly related to you somehow not having categories in your system, and especially a default category. I will reach out via email and we’ll figure out what is wrong so we can fix it for you and potentially others! Thanks so much for reaching out, only like this can we continue to build the best content sharing plugin out there! – Hans from The Evergreen Content Poster Team
As we’ve been communicating via email and the issue is already resolved, completely forgot to close this ticket item. Closing it now, happy to have fixed it and thanks so much for all the help in fixing it 💪 – Hans from The Evergreen Content Poster Team
Hey 👋 Laura, thanks a lot for reaching out! I’ve also seen the email you send to support and we will be digging into this trying to get to the bottom and fixing it. I think this is mostly related to you somehow not having categories in your system, and especially a default category. I will reach out via email and we’ll figure out what is wrong so we can fix it for you and potentially others! Thanks so much for reaching out, only like this can we continue to build the best content sharing plugin out there! – Hans from The Evergreen Content Poster Team
As we’ve been communicating via email and the issue is already resolved, completely forgot to close this ticket item. Closing it now, happy to have fixed it and thanks so much for all the help in fixing it 💪 – Hans from The Evergreen Content Poster Team