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review · 1 starsDon’t even think about buying the paid version! It’s not much different from the free one. And if you decide to request a refund within 14 days — they WON’T give it to you! Even though they brag about it on their website, saying that if you don’t like it, you can get your money back. Yeah, right — no such thing! This topic was modified 1 year, 1 month ago by Gigabajt .
Hello, Thank you for sharing your feedback. I’m really sorry to hear that you had a disappointing experience. We do offer a 14-day money-back guarantee, and we stand by that promise. If your request fell within that window and was not fulfilled, that’s certainly not the experience we aim to provide. Please contact us with your order details, and I’ll personally look into it to make sure it’s resolved fairly. Also, while our official policy is a 14-day refund window, we’ve granted full refunds even beyond that timeframe in cases where users genuinely didn’t find the plugin useful. We review such situations on a case-by-case basis, with the intention of being fair and understanding. As for the difference between the free and paid versions. Here’s the clear list of features PRO version has which many of our users find valuable. That said, we’re always looking to improve both versions and make the distinctions clearer. Thanks again for your honest feedback. It helps us grow and serve our users better. I hope we can turn this around for you.
Hello, Thank you for sharing your feedback. I’m really sorry to hear that you had a disappointing experience. We do offer a 14-day money-back guarantee, and we stand by that promise. If your request fell within that window and was not fulfilled, that’s certainly not the experience we aim to provide. Please contact us with your order details, and I’ll personally look into it to make sure it’s resolved fairly. Also, while our official policy is a 14-day refund window, we’ve granted full refunds even beyond that timeframe in cases where users genuinely didn’t find the plugin useful. We review such situations on a case-by-case basis, with the intention of being fair and understanding. As for the difference between the free and paid versions. Here’s the clear list of features PRO version has which many of our users find valuable. That said, we’re always looking to improve both versions and make the distinctions clearer. Thanks again for your honest feedback. It helps us grow and serve our users better. I hope we can turn this around for you.