Source evidence

Saving the changes doesn’t work as expected.

SiteOrigin CSS · support · 2021-10-03T12:48:00+00:00

SiteOrigin CSS plugin evidence original source source API

neutralsentiment

mediumseverity

0.6relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 21 rows with source links

23.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

16 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

ildomandatore resolved

I have problems with saving, it also happens on the Astra theme. I think it depends on the latest version of Chrome but I would like to know an opinion. https://postimg.cc/MMN3nkCb Fortunately, you have a useful backup. https://postimg.cc/JsVH7TGw The page I need help with: [ log in to see the link] Hi ildomandatore, That’s odd. I’m not seeing any obvious issues with the pictured CSS that should result in saving issues. Can you please provide me with a copy of the specific CSS you’re having trouble with saving? Kind regards, Alex Any CSS code has save issues. Thanks for the update. Please, run a plugin and theme conflict test. The goal is to find a working baseline. Temporarily deactivate all plugins except for SiteOrigin CSS. In that state, does SiteOrigin CSS save? If the issue persists, temporarily switch to a default theme like Twenty Nineteen with all plugins deactivated except for SiteOrigin CSS. In that state, does the issue persist? Once you’ve found a working baseline you can add elements (theme and plugins) to find the conflict.

Commercial Context

Opportunity

agency visual QA and update safety

Theme Editor visual QA and update safety for preventing client-site regressions before updates or edits go live

Buyer: site builders and agencies

Wedge: detect theme editor layout regressions, widget breakage, and client-visible update issues

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Saving the changes doesn’t work as expected.: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: I have problems with saving, it also happens on the Astra theme.

Affected feature: backup

bugs compatibility missing feature support

Plugin

API

SiteOrigin CSS

100.0K active installs · 6.0M downloads · rating 98.0

css editor live editing theme editor visual css website styling

Comments

3 shown

alexgso 2021-10-05T09:41:00+00:00

Hi ildomandatore, That’s odd. I’m not seeing any obvious issues with the pictured CSS that should result in saving issues. Can you please provide me with a copy of the specific CSS you’re having trouble with saving? Kind regards, Alex

ildomandatore 2021-10-05T10:16:00+00:00

Any CSS code has save issues.

Andrew Misplon 2021-10-05T10:18:00+00:00

Thanks for the update. Please, run a plugin and theme conflict test. The goal is to find a working baseline. Temporarily deactivate all plugins except for SiteOrigin CSS. In that state, does SiteOrigin CSS save? If the issue persists, temporarily switch to a default theme like Twenty Nineteen with all plugins deactivated except for SiteOrigin CSS. In that state, does the issue persist? Once you’ve found a working baseline you can add elements (theme and plugins) to find the conflict.