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Saving Schema Settings

CloudSearch · support · 2020-01-15T23:11:00+00:00

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support
max resolved
I cannot save the options under Schema Settings on the Settings page. If I, for instance, put a check mark next to “Pages,” in the “Post Types” section, when I click the Save button, the page reloads and the check mark is gone from “Pages.” This is true even on a brand new test site: new DB, WP5.3.2, TwentyTwenty theme, and only Cloud Search plugin activated. Do you have an ADblocker? No, no adblocker plugin installed, and I tried it in Safari, Chrome, and Opera, and checked in all that native browser ad blocking was disabled… Also tried it on multiple WP installs. If you try to open the network panel with F12 on Chrome and have a new try what do you see? Any error? Or an http 400/500 error? Are you able to have this test? Hi, Andrea, Everything comes in fine with status 200 in the network panel of developer tools. Hi Max, dammit! I’ve done the same locally and it works perfectly.. a new WP installation, with an empty DB.. I’ve activated only the CS plugin on the network and tried to put the check mark on “Pages”.. and the field has been saved correctly.. mmm… too strange.. Are you testing locally? Or in an environment that can I access? @lando1982 I have a public dev environment. How can I privately you login credentials? Thank you very much for your assistance, I really appreciate it! you could send me credentials via e-mail at landonio.andrea@gmail.com 😉 just to have a try… Thanks, I added a WP administrator user with your email address, so you should get an email with the login information. This is a dev site I spun up specifically for this purpose. Only plugin activated is Cloud Search. Thanks again for the help. Thanks Max 😉

Comments

9 shown
Andrea Landonio 2020-01-16T20:39:00+00:00

Do you have an ADblocker?

max 2020-01-16T22:06:00+00:00

No, no adblocker plugin installed, and I tried it in Safari, Chrome, and Opera, and checked in all that native browser ad blocking was disabled… Also tried it on multiple WP installs.

Andrea Landonio 2020-01-16T22:33:00+00:00

If you try to open the network panel with F12 on Chrome and have a new try what do you see? Any error? Or an http 400/500 error? Are you able to have this test?

max 2020-01-16T23:06:00+00:00

Hi, Andrea, Everything comes in fine with status 200 in the network panel of developer tools.

Andrea Landonio 2020-01-17T11:45:00+00:00

Hi Max, dammit! I’ve done the same locally and it works perfectly.. a new WP installation, with an empty DB.. I’ve activated only the CS plugin on the network and tried to put the check mark on “Pages”.. and the field has been saved correctly.. mmm… too strange.. Are you testing locally? Or in an environment that can I access?

max 2020-01-17T16:10:00+00:00

@lando1982 I have a public dev environment. How can I privately you login credentials? Thank you very much for your assistance, I really appreciate it!

Andrea Landonio 2020-01-17T16:16:00+00:00

you could send me credentials via e-mail at landonio.andrea@gmail.com 😉 just to have a try…

max 2020-01-17T17:03:00+00:00

Thanks, I added a WP administrator user with your email address, so you should get an email with the login information. This is a dev site I spun up specifically for this purpose. Only plugin activated is Cloud Search. Thanks again for the help.

Andrea Landonio 2020-01-17T20:47:00+00:00

Thanks Max 😉