Conversation
supportHi, how can i rollback, the new version wont let me use elementor?
Hello @a95web , Thank you for contacting us, please let me know in which version of our plugin you are facing problem, so that we can resolve and push the latest update. mean while we will check and if we found in the latest version then we will update the plugin as soon as possible. Thanks
The issue is with Version 1.1.4.8, it seemed to not let me add pictures to my products and even use elementor to add add images to a product slider etc.
Hello @a95web , we have checked 1.1.4.8 version of our plugin its working fine and product slider doesn’t have option to change the image, that block is for just fetching the created products. One more thing if you have installed Ibtana Ecommerce product addon also on your site please update that plugin to 0.2.9, as we have fixed the bugs also you can update the Ibtana WordPress website Builder to the latest version 1.1.4.9 If you have any other queries please write back to us. Thanks
I will send you images of what i mean
Hello @a95web , we are waiting for your screenshot images please send those so we can check the error and resolve it for you. Thanks
errors the latest version of the plugin is causing issues with elementor and woocommerce product images
Hello @a95web , Thank you for contacting us, we have checked the issues at our side and we didn’t found any issue with the image carousel and woocommerce product images here is the Screenshot of the Image carousel – https://ibb.co/zryBx5G Here is the screenshot of the Image carousel after clicking on the image – https://ibb.co/Z8Dk5pb Here is the screenshot of the Product Image – https://ibb.co/qjYdPCr Here is the screenshot of the product Image after click on the image – https://ibb.co/McL5rtP Here is the screenshot of the Installed version of Ibtana WordPress website builder plugin – https://ibb.co/jVH7R7d Please check again there might be some other issue. Thanks
Ill have to check if there is a third plugin causing this issue, please leave this case open.
Hello @a95web , Thank you for contacting us, please let me know in which version of our plugin you are facing problem, so that we can resolve and push the latest update. mean while we will check and if we found in the latest version then we will update the plugin as soon as possible. Thanks
The issue is with Version 1.1.4.8, it seemed to not let me add pictures to my products and even use elementor to add add images to a product slider etc.
Hello @a95web , we have checked 1.1.4.8 version of our plugin its working fine and product slider doesn’t have option to change the image, that block is for just fetching the created products. One more thing if you have installed Ibtana Ecommerce product addon also on your site please update that plugin to 0.2.9, as we have fixed the bugs also you can update the Ibtana WordPress website Builder to the latest version 1.1.4.9 If you have any other queries please write back to us. Thanks
I will send you images of what i mean
Hello @a95web , we are waiting for your screenshot images please send those so we can check the error and resolve it for you. Thanks
errors the latest version of the plugin is causing issues with elementor and woocommerce product images
Hello @a95web , Thank you for contacting us, we have checked the issues at our side and we didn’t found any issue with the image carousel and woocommerce product images here is the Screenshot of the Image carousel – https://ibb.co/zryBx5G Here is the screenshot of the Image carousel after clicking on the image – https://ibb.co/Z8Dk5pb Here is the screenshot of the Product Image – https://ibb.co/qjYdPCr Here is the screenshot of the product Image after click on the image – https://ibb.co/McL5rtP Here is the screenshot of the Installed version of Ibtana WordPress website builder plugin – https://ibb.co/jVH7R7d Please check again there might be some other issue. Thanks
Ill have to check if there is a third plugin causing this issue, please leave this case open.