WPIntell

Source evidence

Restore stuck on 0%

JetBackup – Backup, Restore & Migrate · support · 2023-03-01T17:26:00+00:00

mixedsentiment
highseverity
0.95relevance
5replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 22 rows with source links

18.2% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

18 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
weeinterpreter resolved
I’ve started a restore, but it still says: “Restoring database: 0% NOTE: Please don’t close your browser until finished.” Is that very common? Can I go back or do I have to wait for something to happen as not to crash anything? I’m unable to access the dashboard during the restoring process. This topic was modified 3 years, 3 months ago by weeinterpreter . This topic was modified 3 years, 3 months ago by weeinterpreter . The page I need help with: [ log in to see the link] Still stuck at 0%, I’m unable to access my WordPress Dashboard and anybody trying to access my Website gets this message: Deprecated : Function _get_path_to_translation is deprecated since version 6.1.0! Use WP_Textdomain_Registry instead. in /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php on line 5383 Deprecated : Function _get_path_to_translation_from_lang_dir is deprecated since version 6.1.0! Use WP_Textdomain_Registry instead. in /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php on line 5383 Notice : Function wp_register_script was called incorrectly . Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts , admin_enqueue_scripts , or login_enqueue_scripts hooks. This notice was triggered by the pbMailCrypt handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php on line 5835 Warning : Cannot modify header information – headers already sent by (output started at /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php:5383) in /homepages/29/d723848063/htdocs/wordpress/wp-includes/pluggable.php on line 1416 Warning : Cannot modify header information – headers already sent by (output started at /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php:5383) in /homepages/29/d723848063/htdocs/wordpress/wp-includes/pluggable.php on line 1419 Hello weeinterpreter, We have recently become aware of an issue with our JetBackup for WordPress plugin, which can cause site restores to become stuck without a way to cancel and retry. We are currently working on a fix for this bug. If you are experiencing this issue, we would like to apologize for the inconvenience and encourage you to submit a support ticket through our billing portal at https://billing.jetapps.com/submitticket.php . Please include as much detail as possible in your ticket, including the steps you took before encountering the issue. Our support team will do their best to assist you as quickly as possible. Thank you for your patience and understanding. Best regards, The JetApps Team Hello @weeinterpreter , We’d just like to follow up that based on the error logs you provided, The error and PHP warnings seem to be related to the “WPML” WordPress Plugin. Source: https://wpml.org/forums/topic/fatal-error-uncaught-error-call-to-undefined-method-wp_textdomain_registry/ You may be able to resolve this error by disabling the “WPML” plugin manually using the FTP or SSH method as instructed here: https://mediatemple.net/community/products/wordpress/360022275731/how-to-deactivate-wordpress-plugins-for-troubleshooting Please, keep us updated about the results. Best Regards, The JetApps Team. Same error here, still not solved? It is stuck fully, so can I simply reload or will everything be crashed? Also cannot restore just says at 0% for hours. Quite useless backup system if the restore files and function does not work.

Comments

5 shown
weeinterpreter 2023-03-02T08:55:00+00:00

Still stuck at 0%, I’m unable to access my WordPress Dashboard and anybody trying to access my Website gets this message: Deprecated : Function _get_path_to_translation is deprecated since version 6.1.0! Use WP_Textdomain_Registry instead. in /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php on line 5383 Deprecated : Function _get_path_to_translation_from_lang_dir is deprecated since version 6.1.0! Use WP_Textdomain_Registry instead. in /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php on line 5383 Notice : Function wp_register_script was called incorrectly . Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts , admin_enqueue_scripts , or login_enqueue_scripts hooks. This notice was triggered by the pbMailCrypt handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php on line 5835 Warning : Cannot modify header information – headers already sent by (output started at /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php:5383) in /homepages/29/d723848063/htdocs/wordpress/wp-includes/pluggable.php on line 1416 Warning : Cannot modify header information – headers already sent by (output started at /homepages/29/d723848063/htdocs/wordpress/wp-includes/functions.php:5383) in /homepages/29/d723848063/htdocs/wordpress/wp-includes/pluggable.php on line 1419

JetBackup 2023-03-03T00:17:00+00:00

Hello weeinterpreter, We have recently become aware of an issue with our JetBackup for WordPress plugin, which can cause site restores to become stuck without a way to cancel and retry. We are currently working on a fix for this bug. If you are experiencing this issue, we would like to apologize for the inconvenience and encourage you to submit a support ticket through our billing portal at https://billing.jetapps.com/submitticket.php . Please include as much detail as possible in your ticket, including the steps you took before encountering the issue. Our support team will do their best to assist you as quickly as possible. Thank you for your patience and understanding. Best regards, The JetApps Team

JetBackup 2023-04-06T22:53:00+00:00

Hello @weeinterpreter , We’d just like to follow up that based on the error logs you provided, The error and PHP warnings seem to be related to the “WPML” WordPress Plugin. Source: https://wpml.org/forums/topic/fatal-error-uncaught-error-call-to-undefined-method-wp_textdomain_registry/ You may be able to resolve this error by disabling the “WPML” plugin manually using the FTP or SSH method as instructed here: https://mediatemple.net/community/products/wordpress/360022275731/how-to-deactivate-wordpress-plugins-for-troubleshooting Please, keep us updated about the results. Best Regards, The JetApps Team.

minto 2023-06-05T19:43:00+00:00

Same error here, still not solved? It is stuck fully, so can I simply reload or will everything be crashed?

hennaboy 2023-09-24T07:13:00+00:00

Also cannot restore just says at 0% for hours. Quite useless backup system if the restore files and function does not work.