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supportI’m using the free version. And this month I missed about 30 important messages because my colleague decided to change the email password without warning. Is there a way to recover these messages in the free version? The page I need help with: [ log in to see the link]
Hi @bgrgroup , Thank you for reaching out! I apologize, but WP Mail SMTP Lite (free version) does not have a feature to store email logs. Unfortunately, this means there’s no way to recover your emails while the WP Mail SMTP plugin was not functioning on your site. Please kindly know that the WP Mail SMTP plugin acts as a bridge between your WordPress site and your preferred email account or mailing service. Some email providers may keep a log of their emails, so I suggest you contact your email provider to see if they can provide any information. Additionally, some web form creation plugins on your site may have a feature to store such entries. You might want to reach out to their support teams to see if you can recover those entries. I hope this helps. Thank you!
I undersatnd. Thank You for your respond.
Hi @bgrgroup , Thank you for reaching out! I apologize, but WP Mail SMTP Lite (free version) does not have a feature to store email logs. Unfortunately, this means there’s no way to recover your emails while the WP Mail SMTP plugin was not functioning on your site. Please kindly know that the WP Mail SMTP plugin acts as a bridge between your WordPress site and your preferred email account or mailing service. Some email providers may keep a log of their emails, so I suggest you contact your email provider to see if they can provide any information. Additionally, some web form creation plugins on your site may have a feature to store such entries. You might want to reach out to their support teams to see if you can recover those entries. I hope this helps. Thank you!
I undersatnd. Thank You for your respond.