Source evidence

Remove completely

MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall · support · 2023-11-12T02:27:00+00:00

MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall plugin evidence original source source API

mixedsentiment

highseverity

0.95relevance

4replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 21 rows with source links

23.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

16 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

Uriahs Victor resolved

I uninstalled the plugin but I see I still have a file called “malcare-waf.php” in the root wp installation directory as well as my .htaccess file still has malcare configuration. If I delete the ‘malcare-waf.php” file the site crashes. How do I completely remove all configurations that this plugin added? I don’t even know how it got installed in the first place… Hello, Thanks for reaching out to us! To completely remove the plugin configurations, you need to delete the include code from wp-config.php, htaccess, and user.ini files. After that, you can safely remove the “malcare-waf.php” file from the root directory. Removing the file without addressing the include code may result in an HTTP 500 error on your site. I hope that helps. Regards, Sweta Can you please create a doc that specifies exactly what info should be removed from a site for your plugin to be completely uninstalled? Is there some uninstall tool or housekeeping option available? Hello, At the moment, we don’t possess any documents on this topic. Could you please raise a ticket here? We’ll assist you in safely uninstalling the plugin from your site. Regards, Sweta Hello, We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread. Regards, Sweta

Commercial Context

Opportunity

trust and abuse-prevention operations

Malware Scanner abuse-prevention assurance for keeping sites trusted, protected, and recoverable

Buyer: site owners, agencies, and maintenance teams

Wedge: test malware scanner lockouts, bot/spam defenses, risky access changes, and incident alerts

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Remove completely: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: Remove completely I uninstalled the plugin but I see I still have a file called “malcare-waf.php” in the root wp installation directory as well as my .htaccess file still has malcare configuration.

Affected feature: bugs

bugs compatibility missing feature support

Plugin

API

MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall

200.0K active installs · 18.1M downloads · rating 88.0

firewall malware removal malware scanner vulnerabilities wordpress security

Comments

4 shown

bv-sweta 2023-11-21T11:36:00+00:00

Hello, Thanks for reaching out to us! To completely remove the plugin configurations, you need to delete the include code from wp-config.php, htaccess, and user.ini files. After that, you can safely remove the “malcare-waf.php” file from the root directory. Removing the file without addressing the include code may result in an HTTP 500 error on your site. I hope that helps. Regards, Sweta

Uriahs Victor 2023-11-21T15:21:00+00:00

Can you please create a doc that specifies exactly what info should be removed from a site for your plugin to be completely uninstalled? Is there some uninstall tool or housekeeping option available?

bv-sweta 2023-11-28T03:56:00+00:00

Hello, At the moment, we don’t possess any documents on this topic. Could you please raise a ticket here? We’ll assist you in safely uninstalling the plugin from your site. Regards, Sweta

bv-sweta 2023-12-06T06:15:00+00:00

Hello, We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread. Regards, Sweta