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supportHi The latest update places an advert at the top of the dashboard page – despite clicking on the X top right – I cannot remove it – how can I remove this please ? There is nothing that I can see in the settings to do this. Thank you.
Hello all, sorry about that! It was supposed to have an x on the right. Our team is looking into this and will make sure it can be dismissed shortly.
Hello everyone, we apologize that the x isn’t functioning correctly right now! This will be fixed this weekend or start of the week. Thanks for your patience while we get that adjusted.
Did you guys delete all the comments in this thread? Where’s the transparency folks?! :/
I can confirm my comment was deleted. Not impressed.
Time to look for an alternative or develop our own plugin. It’s unfortunate. It has served the community well until these odd behaviors started.
I don’t think the plugin owner can delete replies. A moderator did apparently (mine also).
Hello everyone, My apologies for the inconvenience caused by our 3.0.8.3 update. We have released version 3.0.8.4, where you can dismiss the advert. Also, as the author, we don’t have the option to delete other comments. Thanks, Mej
Seconding the part above! @dimalifragis @demaier @johncharlton apologies again for the error in our code. As Mej noted that’s now been corrected. And @dimalifragis is correct… only forum moderators can delete comments based on adherence to terms of the forum etc. Appreciate you all bringing the error to our attention so we could get it fixed quickly! The plugin here is provided free for users, so we appreciate your understanding while we work diligently to support it.
It’s ok, understandable. And those 1 star reviews because of this unappropriate imho. This reply was modified 2 years, 10 months ago by dimal .
Thank You @mej @marketingfire for fixing the issue. Would love to know why a moderator would have chosen to delete our comments. We were all civil in raising the issue, so I don’t think we broke any WordPress forum rules.
Thanks for fixing the issue.
Hello all, sorry about that! It was supposed to have an x on the right. Our team is looking into this and will make sure it can be dismissed shortly.
Hello everyone, we apologize that the x isn’t functioning correctly right now! This will be fixed this weekend or start of the week. Thanks for your patience while we get that adjusted.
Did you guys delete all the comments in this thread? Where’s the transparency folks?! :/
I can confirm my comment was deleted. Not impressed.
Time to look for an alternative or develop our own plugin. It’s unfortunate. It has served the community well until these odd behaviors started.
I don’t think the plugin owner can delete replies. A moderator did apparently (mine also).
Hello everyone, My apologies for the inconvenience caused by our 3.0.8.3 update. We have released version 3.0.8.4, where you can dismiss the advert. Also, as the author, we don’t have the option to delete other comments. Thanks, Mej
Seconding the part above! @dimalifragis @demaier @johncharlton apologies again for the error in our code. As Mej noted that’s now been corrected. And @dimalifragis is correct… only forum moderators can delete comments based on adherence to terms of the forum etc. Appreciate you all bringing the error to our attention so we could get it fixed quickly! The plugin here is provided free for users, so we appreciate your understanding while we work diligently to support it.
It’s ok, understandable. And those 1 star reviews because of this unappropriate imho. This reply was modified 2 years, 10 months ago by dimal .
Thank You @mej @marketingfire for fixing the issue. Would love to know why a moderator would have chosen to delete our comments. We were all civil in raising the issue, so I don’t think we broke any WordPress forum rules.
Thanks for fixing the issue.