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Remaining tickets in shortcode for listings not syncing

Eventin – Event Calendar, Event Registration, Tickets & Booking (AI Powered) · support · 2026-04-24T12:27:00+00:00

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theblinkagency resolved
Hi there, we really appreciate the support in here and the fast response to issues or new features suggested. The issue we face now is that we had an event with 15 seats available and the “Remaining seats ” in the shortcode generated for listing our events dosent sync after changes on seats availability counts -The Case : 15 available seats splited in 2 ticket kinds – We sold 7 online (woocomerce involved for check out) and then we had 7 more through phone – So we needed a way to mark the event as sold out – First move decreased the availability of the tickets to the already sold count – second move disabled the tickets sell through the event setting page – But in our listings page where the shortcode is used the indicator “x seats remaining” refuses to sync so the visitor dosent know its a sold out one – Is there a way to do that or maybe some setting we miss ? Thanks for the support once again. Waiting for your response as we are live please. Hi @theblinkagency , Ah, got it! We are on it and will try to fix this syncing issue as soon as possible. Honestly, we hadn’t quite anticipated a scenario handled exactly that way—your approach to managing split inventory between online sales and phone bookings is very clever! We really appreciate you sharing your workflow with us. Thanks for helping us make Eventin better in such a great way. Love your comment and the support! We’ll get back to you shortly. Best Regards, M Mahbhb

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Md Mahbub Morshed Chowdhury 2026-04-25T03:14:00+00:00

Hi @theblinkagency , Ah, got it! We are on it and will try to fix this syncing issue as soon as possible. Honestly, we hadn’t quite anticipated a scenario handled exactly that way—your approach to managing split inventory between online sales and phone bookings is very clever! We really appreciate you sharing your workflow with us. Thanks for helping us make Eventin better in such a great way. Love your comment and the support! We’ll get back to you shortly. Best Regards, M Mahbhb