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Regenerating Feed Issue

Product Feed Manager for WooCommerce – CTX Feed – Support 220+ Shopping & Social Channels · support · 2026-02-23T10:19:00+00:00

Product Feed Manager for WooCommerce – CTX Feed – Support 220+ Shopping & Social Channels plugin evidence original source source API
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support
aaron19888 resolved
Hi, So when we try to generate feed it says: https://www.createdbymagic.com/wp-json/ctxfeed/v1/make_feed/save_feed_file 403 and outputs: Uncaught (in promise) TypeError: can't access property "data", u.payload is undefined t https://www.createdbymagic.com/wp-content/plugins/webappick-product-feed-for-woocommerce/admin/js/V5JS/index.js?ver=6.6.23:2 f https://www.createdbymagic.com/wp-content/plugins/webappick-product-feed-for-woocommerce/admin/js/V5JS/index.js?ver=6.6.23:2 S https://www.createdbymagic.com/wp-content/plugins/webappick-product-feed-for-woocommerce/admin/js/V5JS/index.js?ver=6.6.23:2 k https://www.createdbymagic.com/wp-content/plugins/webappick-product-feed-for-woocommerce/admin/js/V5JS/index.js?ver=6.6.23:2 Fu https://www.createdbymagic.com/wp-content/plugins/webappick-product-feed-for-woocommerce/admin/js/V5JS/index.js?ver=6.6.23:2 a https://www.createdbymagic.com/wp-content/plugins/webappick-product-feed-for-woocommerce/admin/js/V5JS/index.js?ver=6.6.23:2 promise callback*Fu https://www.createdbymagic.com/wp-content/plugins/webappick-product-feed-for-woocommerce/admin/js/V5JS/index.js?ver=6.6.23:2 a https://www.createdbymagic.com/wp-content/plugins/webappick-product-feed-for-woocommerce/admin/js/V5JS/index.js?ver=6.6.23:2 jQuery 6 jqXHR https://www.createdbymagic.com/wp-includes/js/wp-util.min.js?ver=6.9.1:2 jQuery 4 Any idea why this is please we are on OpenLitespeed server Hi @aaron19888 Hi, Thanks for reaching out. The 403 error indicates that the request to generate the feed is being blocked by the server or a security system, rather than an issue with the plugin itself. Please try the following steps: Temporarily disable any security or firewall plugins and try generating the feed again. If you are using Cloudflare or server-side firewall protection, please whitelist this endpoint: /wp-json/ctxfeed/v1/* Make sure you are logged in as an administrator. If the issue persists, please contact your hosting provider and ask them to check if ModSecurity or any firewall rule is blocking requests to /wp-json/ctxfeed/ . Kind regards,

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mansary 2026-02-25T04:35:00+00:00

Hi @aaron19888 Hi, Thanks for reaching out. The 403 error indicates that the request to generate the feed is being blocked by the server or a security system, rather than an issue with the plugin itself. Please try the following steps: Temporarily disable any security or firewall plugins and try generating the feed again. If you are using Cloudflare or server-side firewall protection, please whitelist this endpoint: /wp-json/ctxfeed/v1/* Make sure you are logged in as an administrator. If the issue persists, please contact your hosting provider and ask them to check if ModSecurity or any firewall rule is blocking requests to /wp-json/ctxfeed/ . Kind regards,