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supportDear Support Team, I am writing to request a refund for the subscription charge of $49, which was processed two days ago for the plugin “#293909 – Perfect WooCommerce Brands – Personal.” I had initially subscribed to this plugin when I was using WordPress. However, I have not used this plugin at all, as WooCommerce itself launched its brand option, which made the plugin redundant for my needs. Furthermore, I moved my website from WordPress to Shopify several months ago and no longer use WordPress or this plugin. Unfortunately, I forgot to cancel the subscription, and I kindly request a refund for the recent charge, as I no longer use the plugin. I hope you understand my situation and process the refund at your earliest convenience. Thank you for your prompt attention to this matter. Additional Information: URL: https://derma.pk Best regards, Fazeel Rehman The page I need help with: [ log in to see the link]
@jazib123 Hi Fazeel, This channel is only for support of the free plugin . Refund requests cannot be processed here. Please open a ticket through your account at the following link so our billing team can assist you: https://quadlayers.com/account/support/ Best regards, Support Team
see below it says your license is expired so i cannot create here that’s why i asked here so please u can create a ticket on my behalf or do something License support period has expired on September 12, 2025.
Is there anyone who can reply or you do not want to process refund it’s been a week now i can’t even get to talk to you guys. no email, no ticket. who process refunds or who should i talk?
@jazib123 Please send us a direct message through https://facebook.com/ so our billing team can assist you. Best regards.
@jazib123 Hi Fazeel, This channel is only for support of the free plugin . Refund requests cannot be processed here. Please open a ticket through your account at the following link so our billing team can assist you: https://quadlayers.com/account/support/ Best regards, Support Team
see below it says your license is expired so i cannot create here that’s why i asked here so please u can create a ticket on my behalf or do something License support period has expired on September 12, 2025.
Is there anyone who can reply or you do not want to process refund it’s been a week now i can’t even get to talk to you guys. no email, no ticket. who process refunds or who should i talk?
@jazib123 Please send us a direct message through https://facebook.com/ so our billing team can assist you. Best regards.