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Source evidence

Redirection Problem

RegistrationMagic – Custom Registration Forms, User Registration, Payment, and User Login · support · 2025-07-10T13:43:00+00:00

complaintsentiment
highseverity
0.74relevance
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Conversation

support
selasieking resolved
I have set up Registration Magic and set up everything needed but my issue is, user redirection is not working. After you login in, the page keeps loading forever and will not display the content. I need help urgently. Thanks The page I need help with: [ log in to see the link] Hi @selasieking , We’ve tested the login redirection on our server, and it’s working as expected. To help isolate the issue, could you please try deactivating all other plugins temporarily and check if the redirection works correctly? This will help us determine whether there’s a conflict with another plugin affecting the redirection. I have deactivated all plugins and tried and it works when you use the wordpress admin login page but when you try to login using the front end login form, it keeps loading forever. Login through the short code [RM_Login] at the home page is loading forever. It was working very first but stopped for the past 3 days. Tried to login using the login link and it keeps loading forever without redirecting. Please help. Thanks Hi @selasieking , Thank you for your feedback. It’s possible that the issue is being caused by a redirection loop on your site. Could you please check if there are any redirection rules set up on the page you’re directing users to after login? Identifying any existing redirects there can help us better understand and resolve the problem. I have checked and there are no redirection rules on the page I am directing a user to after login. Hi @selasieking , When the login page keeps loading, does it display any message? Could you please send us a screenshot of how it is appearing on your end? Also, could you please let us know the plugins and theme that you currently have activated on your site? This information will help us in recreating the same scenario on our testing sites.

Comments

7 shown
RegistrationMagic Support 2025-07-11T04:03:00+00:00

Hi @selasieking , We’ve tested the login redirection on our server, and it’s working as expected. To help isolate the issue, could you please try deactivating all other plugins temporarily and check if the redirection works correctly? This will help us determine whether there’s a conflict with another plugin affecting the redirection.

selasieking 2025-07-11T19:03:00+00:00

I have deactivated all plugins and tried and it works when you use the wordpress admin login page but when you try to login using the front end login form, it keeps loading forever.

selasieking 2025-07-11T19:16:00+00:00

Login through the short code [RM_Login] at the home page is loading forever. It was working very first but stopped for the past 3 days.

selasieking 2025-07-11T20:14:00+00:00

Tried to login using the login link and it keeps loading forever without redirecting. Please help. Thanks

RegistrationMagic Support 2025-07-12T03:41:00+00:00

Hi @selasieking , Thank you for your feedback. It’s possible that the issue is being caused by a redirection loop on your site. Could you please check if there are any redirection rules set up on the page you’re directing users to after login? Identifying any existing redirects there can help us better understand and resolve the problem.

selasieking 2025-07-14T18:12:00+00:00

I have checked and there are no redirection rules on the page I am directing a user to after login.

RegistrationMagic Support 2025-07-16T03:22:00+00:00

Hi @selasieking , When the login page keeps loading, does it display any message? Could you please send us a screenshot of how it is appearing on your end? Also, could you please let us know the plugins and theme that you currently have activated on your site? This information will help us in recreating the same scenario on our testing sites.