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Redirection Error

MANGOPAY for WooCommerce · support · 2023-10-10T10:41:00+00:00

MANGOPAY for WooCommerce plugin evidence original source source API
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support
testprojectbn resolved
Hello, Do you have any known issues with the redirection of a user to the payment page ? On my side (SANDBOX), when a client is requesting to pay by card, a “loading” logo appears but then the user isn’t redirected and remain on the same page. The transaction is well created on my mangopay account, but remains Created and then fails due to no redirection. I’m using the woocommerce plugin, Mangopay woocomerce plugin, WC Vendors. Mangopay is fully configured (sandbox) with all health checks green. Thanks in advance for your help. This topic was modified 2 years, 7 months ago by testprojectbn . Update : It seems the URL is well updated with the transaction ID and the token. If I open it with the same format than a web Payin without the template option I can reach the the webpayment page URL. (base: https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=57c5e8395493496f99e2199f1457b2bf&… ;.) So I believe this issue is only that the Woocommerce checkout default page isn’t by default understanding the new URL. Still working on it, but if you have any direct solution I’m listening 😉 Resolved – configuration issue on my side.

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testprojectbn 2023-10-10T11:31:00+00:00

Update : It seems the URL is well updated with the transaction ID and the token. If I open it with the same format than a web Payin without the template option I can reach the the webpayment page URL. (base: https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=57c5e8395493496f99e2199f1457b2bf&… ;.) So I believe this issue is only that the Woocommerce checkout default page isn’t by default understanding the new URL. Still working on it, but if you have any direct solution I’m listening 😉

testprojectbn 2023-10-10T15:19:00+00:00

Resolved – configuration issue on my side.