WPIntell

Source evidence

Recover not working

WP-Login and WP-Admin Whitelist · support · 2020-06-16T15:55:00+00:00

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Conversation

support
nbragado resolved
Hi there, I installed the plugin, and im sure that I configured with all the correct IPs, but im getting blocked. I tried the recover page, but it says that I don’t have permission for viewing that page, which is weird since im an administrator. Im able to rename the plugin as a workaround, but I would like to have some help to see the settings of the plugin or to. Thanks in advance. Found out what may have went wrong. I accidentally put the recovery page under the same if statement, that checks if the plugin should be admin only access. If that was not checked, the page would not be added. Before finding this issue, I rebuilt the recovery page, and it now runs on the front end (using admin email vitrifaction, and a password protected page). If you update the plugin to 1.10, under FAQ you will see updated instructions. To reactivate the plugin: (requires version 1.10 or later) 1. on your site, go to: /admin-login-whitelist-recovery 2. enter the page password “gHxXeVwvuz6Cez3” (You will still need to verify disabling the plugin through an admin email) 3. follow the directions on that page After that, the plugins “Enabled” setting will be disabled, and the plugin will not run, and settings will still be accessible. Note: The email must be an admin users email. The email will also be rejected if the account is less than a week old. Also, if the page does not exist, deactivate, and reactivate the plugin. if that fails, add the below shortcode to any password protected page, then go to it. [wp-login-recovery-page] Hope this helps. This reply was modified 5 years, 11 months ago by SwiftNinjaPro . marking this as resolved

Comments

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SwiftNinjaPro 2020-06-21T01:20:00+00:00

Found out what may have went wrong. I accidentally put the recovery page under the same if statement, that checks if the plugin should be admin only access. If that was not checked, the page would not be added. Before finding this issue, I rebuilt the recovery page, and it now runs on the front end (using admin email vitrifaction, and a password protected page). If you update the plugin to 1.10, under FAQ you will see updated instructions. To reactivate the plugin: (requires version 1.10 or later) 1. on your site, go to: /admin-login-whitelist-recovery 2. enter the page password “gHxXeVwvuz6Cez3” (You will still need to verify disabling the plugin through an admin email) 3. follow the directions on that page After that, the plugins “Enabled” setting will be disabled, and the plugin will not run, and settings will still be accessible. Note: The email must be an admin users email. The email will also be rejected if the account is less than a week old. Also, if the page does not exist, deactivate, and reactivate the plugin. if that fails, add the below shortcode to any password protected page, then go to it. [wp-login-recovery-page] Hope this helps. This reply was modified 5 years, 11 months ago by SwiftNinjaPro .

SwiftNinjaPro 2020-06-30T12:32:00+00:00

marking this as resolved