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supportHi there, The recent Post Snippets update took out all formatting across our whole website. Basically, every instance of formatting (although still visible on backend pages/posts) was being ignored on the frontend, and we just saw solid blocks of unformatted text (no links, bullet points, paragraphs, headings, etc). I rolled back the update and everything returned to normal. It auto-updated again an hour later and broke everything again, confirming to us that Post Snippets is the issue. (We rolled it back again, otherwise our whole site is unreadable.) This topic was modified 3 months, 3 weeks ago by kerryh . The page I need help with: [ log in to see the link]
Hi @kerryh , Thank you for reporting this, and sorry for the trouble this caused. This is a known issue in the recent update. Our team has already rolled back the problematic change and released a fix. Please update the plugin to the latest version, clear any caches, and let us know if the formatting issue persists after updating. Thanks again for bringing this to our attention, and we appreciate your patience. Thanks & regards, WPExperts Support Team
Hi @kerryh , Thank you very much for your patience and cooperation. We have received an update from our team, and the issue you reported has now been resolved. You can update the plugin to the latest version we have released. Kindly test it on your end and let us know if you notice any remaining issues or if we can assist you further. Best regards, WPExperts Support Team
Hi @kerryh , Thank you for reporting this, and sorry for the trouble this caused. This is a known issue in the recent update. Our team has already rolled back the problematic change and released a fix. Please update the plugin to the latest version, clear any caches, and let us know if the formatting issue persists after updating. Thanks again for bringing this to our attention, and we appreciate your patience. Thanks & regards, WPExperts Support Team
Hi @kerryh , Thank you very much for your patience and cooperation. We have received an update from our team, and the issue you reported has now been resolved. You can update the plugin to the latest version we have released. Kindly test it on your end and let us know if you notice any remaining issues or if we can assist you further. Best regards, WPExperts Support Team