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supportTitle says it all. The recent UI overhaul seems to have broken the ability to edit the password protected page. I had info and links on that page, now it’s just the default. The page I need help with: [ log in to see the link]
Thank you for reaching out, and I’m sorry for the confusion caused by the update! With the release of WPEPP v2, the plugin has been significantly redesigned with many new features — including the ability to set a password for your entire website (not just individual pages or posts), plus enhanced security options like AI crawler blocking. Because of this overhaul, the editing interface for your login and password-protected pages has moved. You can now find and edit them directly from the new editor under the WPEPP menu in your dashboard. Please refer to the screenshot below for guidance on where to locate it. We understand that major updates can sometimes disrupt your existing setup, and we sincerely apologize for that inconvenience. Your content and links should be fully recoverable once you access the new editor. We’re continuously working to improve the experience and appreciate your patience as we refine the new version. Please don’t hesitate to reach out if you need any further help!
I know where the page is to edit the password protected pages. However, most of the buttons and images don’t load on the UI and when you do make the changes and save them, the password protected pages stay default. It’s able to edit the login page but something isn’t working with applying any templates or manual edits to the password protected pages.
Hi, Thank you for the detailed explanation — that really helped us pinpoint the issue! We’ve pushed an update to the plugin that addresses the problems you were experiencing, Could you please update the plugin and test it on your end? You should now be able to apply templates and manual edits to your password protected pages without any issues.
Thanks for attempting to address the problem so quickly though I wish I could say it worked. Unfortunately there is no change. I have both the login page and password protected pages stylized but only the login page changes. Also all of the “templates” have no thumbnails they are just the empty frame with the template name.
So any more word on this? I hate to switch plugins but unfortunately this one isn’t working for my needs if it won’t style password protected pages.
I’ve released an updated version that fixes the WordPress Password Protected form styling issue. Please update to the latest version—everything should now work correctly on your website.
I appreciate you trying to solve this, I wish I had better news for you but unfortunately it still doesn’t work. Below is a screen shot of the login and a password protected page and their subsequent live pages. https://drive.google.com/file/d/18yAn6_4UnQJHduLdabFl_7az45obU-tl/view?usp=sharing I selected “Modern Dark” but also wanted to show you there are no thumbnails for the templates. https://drive.google.com/file/d/1WnJSgyro2q2Ezy4Fgvl0DE7K_Gu0z8us/view?usp=sharing Here’s the template working no problem. https://drive.google.com/file/d/1Gd4yXPB74vNdpXRuS-VBabjiSfK0VYre/view?usp=sharing Here’s the one I picked for password protected form (this is the preview in the admin section). https://drive.google.com/file/d/1bBF9YUGGwY1kAJhdE_yaVE4Gl7H8tQKg/view?usp=sharing Here’s how it comes up (which is the default password protected page for this theme). This reply was modified 1 month ago by adamandhisnucleus .
Hi, In this update, I’ve focused on improving the core styling of the Password Protected form. We haven’t worked on templates yet—those enhancements will be addressed in a future update. Regarding your first two screenshots, they relate to applying the login form template. Before applying a template, please make sure you are in the correct tab; otherwise, the changes may not apply properly. The password form now includes a wide range of styling options. Based on your last screenshot, the display doesn’t look correct—this could be due to browser cache or a theme conflict. Please clear your browser cache and try again. If the issue persists, we can investigate further. With the current options, you should be able to create a well-designed Password Protected form. You can also refer to this example: https://wpthemespace.com/wp-edit-password-protected/
Okay well thanks for trying. I know how to use your plugin, for whatever reason it simply no longer works with my theme after the recent name and UI overhaul. I appreciate the attempt, but I have to move on to a different plugin. Good luck! This reply was modified 1 month ago by adamandhisnucleus .
Thank you for reaching out, and I’m sorry for the confusion caused by the update! With the release of WPEPP v2, the plugin has been significantly redesigned with many new features — including the ability to set a password for your entire website (not just individual pages or posts), plus enhanced security options like AI crawler blocking. Because of this overhaul, the editing interface for your login and password-protected pages has moved. You can now find and edit them directly from the new editor under the WPEPP menu in your dashboard. Please refer to the screenshot below for guidance on where to locate it. We understand that major updates can sometimes disrupt your existing setup, and we sincerely apologize for that inconvenience. Your content and links should be fully recoverable once you access the new editor. We’re continuously working to improve the experience and appreciate your patience as we refine the new version. Please don’t hesitate to reach out if you need any further help!
I know where the page is to edit the password protected pages. However, most of the buttons and images don’t load on the UI and when you do make the changes and save them, the password protected pages stay default. It’s able to edit the login page but something isn’t working with applying any templates or manual edits to the password protected pages.
Hi, Thank you for the detailed explanation — that really helped us pinpoint the issue! We’ve pushed an update to the plugin that addresses the problems you were experiencing, Could you please update the plugin and test it on your end? You should now be able to apply templates and manual edits to your password protected pages without any issues.
Thanks for attempting to address the problem so quickly though I wish I could say it worked. Unfortunately there is no change. I have both the login page and password protected pages stylized but only the login page changes. Also all of the “templates” have no thumbnails they are just the empty frame with the template name.
So any more word on this? I hate to switch plugins but unfortunately this one isn’t working for my needs if it won’t style password protected pages.
I’ve released an updated version that fixes the WordPress Password Protected form styling issue. Please update to the latest version—everything should now work correctly on your website.
I appreciate you trying to solve this, I wish I had better news for you but unfortunately it still doesn’t work. Below is a screen shot of the login and a password protected page and their subsequent live pages. https://drive.google.com/file/d/18yAn6_4UnQJHduLdabFl_7az45obU-tl/view?usp=sharing I selected “Modern Dark” but also wanted to show you there are no thumbnails for the templates. https://drive.google.com/file/d/1WnJSgyro2q2Ezy4Fgvl0DE7K_Gu0z8us/view?usp=sharing Here’s the template working no problem. https://drive.google.com/file/d/1Gd4yXPB74vNdpXRuS-VBabjiSfK0VYre/view?usp=sharing Here’s the one I picked for password protected form (this is the preview in the admin section). https://drive.google.com/file/d/1bBF9YUGGwY1kAJhdE_yaVE4Gl7H8tQKg/view?usp=sharing Here’s how it comes up (which is the default password protected page for this theme). This reply was modified 1 month ago by adamandhisnucleus .
Hi, In this update, I’ve focused on improving the core styling of the Password Protected form. We haven’t worked on templates yet—those enhancements will be addressed in a future update. Regarding your first two screenshots, they relate to applying the login form template. Before applying a template, please make sure you are in the correct tab; otherwise, the changes may not apply properly. The password form now includes a wide range of styling options. Based on your last screenshot, the display doesn’t look correct—this could be due to browser cache or a theme conflict. Please clear your browser cache and try again. If the issue persists, we can investigate further. With the current options, you should be able to create a well-designed Password Protected form. You can also refer to this example: https://wpthemespace.com/wp-edit-password-protected/
Okay well thanks for trying. I know how to use your plugin, for whatever reason it simply no longer works with my theme after the recent name and UI overhaul. I appreciate the attempt, but I have to move on to a different plugin. Good luck! This reply was modified 1 month ago by adamandhisnucleus .