WPIntell

Source evidence

Re-edit images

Image Editor by Pixo 路 support 路 2023-04-13T09:08:00+00:00

mixedsentiment
mediumseverity
0.78relevance
2replies
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Conversation

support
SiKth resolved
Hi, One of the best features with this plugin is the possibility to edit the images over and over again. If I add a text, the next time I will edit the image I can move the text or delete it. But this is not every time. Sometimes the text is stuck in the image and can not be deleted. Any idea why? Hello @sikth , Thank you for the feedback! This feature is really great I agree 馃檪 But since web image formats do not support this out of the box, the feature relies on some browser features. The results may vary between browsers and images, therefore there are cases in which it doesn鈥檛 work 馃檪 May I ask you to send an email to support@pixoeditor.com and send the images for which the feature does not work for you, as well as your browser vendor and version. This will allow the Pixo core team to investigate and potentially fix those issues and improve the feature. Thanks a lot! No response from @sikth within a week, also not a problem of the WordPress plugin, it鈥檚 in the Pixo鈥檚 core. Closing as resolved.

Comments

2 shown
Ickata 2023-04-14T05:51:00+00:00

Hello @sikth , Thank you for the feedback! This feature is really great I agree 馃檪 But since web image formats do not support this out of the box, the feature relies on some browser features. The results may vary between browsers and images, therefore there are cases in which it doesn鈥檛 work 馃檪 May I ask you to send an email to support@pixoeditor.com and send the images for which the feature does not work for you, as well as your browser vendor and version. This will allow the Pixo core team to investigate and potentially fix those issues and improve the feature. Thanks a lot!

Ickata 2023-04-21T11:42:00+00:00

No response from @sikth within a week, also not a problem of the WordPress plugin, it鈥檚 in the Pixo鈥檚 core. Closing as resolved.