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Razorpay Plugin — “BadRequestError: The id provided does not exist”

Razorpay for WooCommerce · support · 2025-08-19T07:17:00+00:00

Razorpay for WooCommerce plugin evidence original source source API
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richagupta1808 unresolved
I am using the Razorpay WooCommerce plugin (version 4.7.6) on my website running on: WordPress version: 6.8.2 WooCommerce version: 10.1.0 PHP version: 8.2.28 The payment gateway setup is complete with the correct API key and key secret, and the integration works — orders are getting placed successfully. However, every time a new order is created (even for Cash on Delivery), I am receiving a WordPress fatal error email with this message: BadRequestError: The id provided does not exist Error location: /home/u440620…”, Plugin involved: 1 Razorpay: Signup for FREE PG` (part of Razorpay plugin) I have already tried: Re-entering API credentials ✔ Using the official Razorpay plugin ✔ Clearing cache ✔ But the error still comes after every order. Can anyone please guide me on: What exactly this error means? How to stop Razorpay from throwing this background “order id” API call (especially for COD)? Is there any fix for this? Thank you in advance for your help. This topic was modified 9 months, 1 week ago by richagupta1808 . @richagupta1808 please reach us to https://razorpay.com/support/

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abdulwahidsharief 2025-09-04T08:24:00+00:00

@richagupta1808 please reach us to https://razorpay.com/support/