Source evidence

quttera plugin not scanning

Quttera ThreatSign – Web Malware Scanner for WordPress · support · 2020-08-16T16:51:00+00:00

Quttera ThreatSign – Web Malware Scanner for WordPress plugin evidence original source source API

mixedsentiment

highseverity

0.95relevance

5replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 21 rows with source links

23.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

16 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

dnmmalta resolved

Hi, I have a problem with one of my wordpress websites: – Quttera plugin is not working, whenever i click Scan Now, nothing happens, i have tried removing the plugin and re-installing but all in vain. Please help. Regards, Matthew The page I need help with: [ log in to see the link] Hi Matthew, Can you please share logs printed when you start scan? Thank you. @quttera scan never starts so there will be no logs, it just remains a blank white screen 🙁 Thank you for the provided information. When you click scan button AJAX sends a scan request to the plugins PHP code running on the backend. Please check using browser “Developer tools” that this request sent properly. On the backend side you should see plugin’s log file wp-content/plugins/quttera-web-malware-scanner/runtime.log If this file exists and not empty, please post here the last 10 lines that you see. If this file missing or empty it means something blocking AJAX requests sent to the plugin from WP dashboard. BR Quttera Team @quttera file does not exist @dnmmalta Can you please check what blocks AJAX scan request sent from the WordPress dashboard to the plugin backend code? BR Quttera Team

Commercial Context

Opportunity

trust and abuse-prevention operations

Malware Scanner abuse-prevention assurance for keeping sites trusted, protected, and recoverable

Buyer: site owners, agencies, and maintenance teams

Wedge: test malware scanner lockouts, bot/spam defenses, risky access changes, and incident alerts

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: quttera plugin not scanning: users show security, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: quttera plugin not scanning Hi, I have a problem with one of my wordpress websites: – Quttera plugin is not working, whenever i click Scan Now, nothing happens, i have tried removing the plugin and re-installing but all in vain.

Affected feature: form

security compatibility missing feature support

Plugin

API

Quttera ThreatSign – Web Malware Scanner for WordPress

10.0K active installs · 4.6M downloads · rating 78.0

card skimmer malware removal malware scanner threat detection wordpress security

Comments

5 shown

quttera 2020-08-17T05:00:00+00:00

Hi Matthew, Can you please share logs printed when you start scan? Thank you.

dnmmalta 2020-08-17T06:25:00+00:00

@quttera scan never starts so there will be no logs, it just remains a blank white screen 🙁

quttera 2020-08-17T06:41:00+00:00

Thank you for the provided information. When you click scan button AJAX sends a scan request to the plugins PHP code running on the backend. Please check using browser “Developer tools” that this request sent properly. On the backend side you should see plugin’s log file wp-content/plugins/quttera-web-malware-scanner/runtime.log If this file exists and not empty, please post here the last 10 lines that you see. If this file missing or empty it means something blocking AJAX requests sent to the plugin from WP dashboard. BR Quttera Team

dnmmalta 2020-08-17T06:47:00+00:00

@quttera file does not exist

quttera 2020-08-17T07:09:00+00:00

@dnmmalta Can you please check what blocks AJAX scan request sent from the WordPress dashboard to the plugin backend code? BR Quttera Team