Source evidence

Quiz not loading

Quiz Maker by AYS · support · 2026-05-15T22:08:00+00:00

Quiz Maker by AYS plugin evidence original source source API

complaintsentiment

highseverity

0.68relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 28 rows with source links

17.9% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

harianand3 resolved

I have created a number of quizzes in my site (www.cloudqns.co.uk) using AYS QuizMaker Pro. They used to work fine, but off late having problems in loading the quizzes. It works some times, but not always. When I click on the start button, nothing happens. The maximize button (to go to full window) also doesn’t work. This behavior is intermittent as sometimes it all works perfectly. Having said that, since yesterday (14th May) it is not working, so it is two consecutive days, which is frustrating. Please help. The page I need help with: [ log in to see the link] Dear @harianand3 , Thank you for your topic, and apologies for the late reply. Weekends are non-working days for us. If you are using a cache plugin on your website, please try clearing all cache and check the issue again. Also, please create a quiz where login is not required and send us the quiz page URL for testing. Looking forward to your reply. Thank you. Dear @harianand3 , We’re closing this ticket for now as we last heard from you 3 weeks ago. If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened. For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you. Thank you.

Commercial Context

Opportunity

onsite conversion and engagement operations

Quiz conversion widget assurance for turning onsite engagement widgets into measurable leads, trust, and conversions

Buyer: marketing teams, agencies, publishers, and ecommerce operators

Wedge: audit quiz display rules, lead capture, trust signals, and campaign attribution

Proof Blocked card complete market

Analysis

codex:gpt-5.5

Summary: AYS quizzes intermittently stop loading, with the start and maximize buttons doing nothing for multiple days before the thread is closed for inactivity.

Evidence quote: When I click on the start button, nothing happens.

Affected feature: quiz start button

bugs performance support quiz start button

Plugin

API

Quiz Maker by AYS

20.0K active installs · 3.7M downloads · rating 98.0

education exam quiz quiz maker quizzes

Comments

2 shown

Jasmine 2026-05-18T08:21:00+00:00

Dear @harianand3 , Thank you for your topic, and apologies for the late reply. Weekends are non-working days for us. If you are using a cache plugin on your website, please try clearing all cache and check the issue again. Also, please create a quiz where login is not required and send us the quiz page URL for testing. Looking forward to your reply. Thank you.

Jasmine 2026-06-15T05:42:00+00:00

Dear @harianand3 , We’re closing this ticket for now as we last heard from you 3 weeks ago. If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened. For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you. Thank you.