Conversation
supportAny idea how to fix this? stripe_cc 0 of 1152 = 0% ppcp 0 of 298 = 0% stripe_applepay 0 of 95 = 0% amazon_payments_advanced 0 of 69 = 0% Total 0 of 1614 = 0% I’m using CheckoutWC for my custom “confirmation” page but that is a very well built and reliable plugin that uses best practices. Any idea why my payment tracking isn’t working?
Hi @korvak , I understand that you’re seeing 0% from the Purchase confirmation page reached per gateway in your debug info. Allow me to help you with this. We have tested with CheckoutWC, and it’s even recommended in one of our blog posts here: Best WooCommerce Plugins to Increase CRO and Maximize Ad ROI . The issue you’re seeing is more about your customers not getting redirected back to the purchase confirmation page after payment. This part of the debug info is only to confirm where an issue is coming from, but must be fixed from your payment gateways. For reference, see: https://sweetcode.com/docs/wpm/setup/requirements#payment-gateways That said, please send the full debug info directly to our suppport form here so we can check further. See: https://sweetcode.com/support/
Thank you @aaronvincentlee , I have filled out the form yesterday with diagnostics details.
Hi @korvak , Thanks for messaging us! I’ll close this ticket and let’s continue the conversation there.
Hi @korvak , I understand that you’re seeing 0% from the Purchase confirmation page reached per gateway in your debug info. Allow me to help you with this. We have tested with CheckoutWC, and it’s even recommended in one of our blog posts here: Best WooCommerce Plugins to Increase CRO and Maximize Ad ROI . The issue you’re seeing is more about your customers not getting redirected back to the purchase confirmation page after payment. This part of the debug info is only to confirm where an issue is coming from, but must be fixed from your payment gateways. For reference, see: https://sweetcode.com/docs/wpm/setup/requirements#payment-gateways That said, please send the full debug info directly to our suppport form here so we can check further. See: https://sweetcode.com/support/
Thank you @aaronvincentlee , I have filled out the form yesterday with diagnostics details.
Hi @korvak , Thanks for messaging us! I’ll close this ticket and let’s continue the conversation there.