WPIntell

Source evidence

Purchase confirmation page reached per gateway is 0%

Pixel Manager for WooCommerce – Conversion Tracking, Google Ads, GA4, TikTok, Dynamic Remarketing · support · 2025-12-09T14:07:00+00:00

mixedsentiment
highseverity
0.94relevance
3replies
Evidence linked to opportunitycommercial context

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Conversation

support
korvak resolved
Any idea how to fix this? stripe_cc 0 of 1152 = 0% ppcp 0 of 298 = 0% stripe_applepay 0 of 95 = 0% amazon_payments_advanced 0 of 69 = 0% Total 0 of 1614 = 0% I’m using CheckoutWC for my custom “confirmation” page but that is a very well built and reliable plugin that uses best practices. Any idea why my payment tracking isn’t working? Hi @korvak , I understand that you’re seeing 0% from the Purchase confirmation page reached per gateway in your debug info. Allow me to help you with this. We have tested with CheckoutWC, and it’s even recommended in one of our blog posts here: Best WooCommerce Plugins to Increase CRO and Maximize Ad ROI . The issue you’re seeing is more about your customers not getting redirected back to the purchase confirmation page after payment. This part of the debug info is only to confirm where an issue is coming from, but must be fixed from your payment gateways. For reference, see: https://sweetcode.com/docs/wpm/setup/requirements#payment-gateways That said, please send the full debug info directly to our suppport form here so we can check further. See: https://sweetcode.com/support/ Thank you @aaronvincentlee , I have filled out the form yesterday with diagnostics details. Hi @korvak , Thanks for messaging us! I’ll close this ticket and let’s continue the conversation there.

Comments

3 shown
Leeberty 2025-12-10T04:47:00+00:00

Hi @korvak , I understand that you’re seeing 0% from the Purchase confirmation page reached per gateway in your debug info. Allow me to help you with this. We have tested with CheckoutWC, and it’s even recommended in one of our blog posts here: Best WooCommerce Plugins to Increase CRO and Maximize Ad ROI . The issue you’re seeing is more about your customers not getting redirected back to the purchase confirmation page after payment. This part of the debug info is only to confirm where an issue is coming from, but must be fixed from your payment gateways. For reference, see: https://sweetcode.com/docs/wpm/setup/requirements#payment-gateways That said, please send the full debug info directly to our suppport form here so we can check further. See: https://sweetcode.com/support/

korvak 2025-12-11T22:35:00+00:00

Thank you @aaronvincentlee , I have filled out the form yesterday with diagnostics details.

Leeberty 2025-12-12T04:21:00+00:00

Hi @korvak , Thanks for messaging us! I’ll close this ticket and let’s continue the conversation there.