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Source evidence

Progres bar, current and total time issue

YT Player – Embed and Customize Video Players · support · 2023-08-28T14:56:00+00:00

YT Player – Embed and Customize Video Players plugin evidence original source source API
complaintsentiment
mediumseverity
0.92relevance
4replies
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Conversation

support
entik unresolved
Hi, I have a problem with not working progress bar and current and total time displaying 00:00. When I move the progress control manually then it works. But it doesn’t refresh automatically while playing video. Tried to use different settings but nothing works. Any ideas? Hi @entik , This is a public place. If you have no objections, could you please share the video page link here? Thank you Hi, yes. You can check it here: https://jaklepiejzyc.pl/produkt/kurs-potega-samouzdrawiania/ By the way is your support dead? I wrote to your support in the same time I wrote here and still have no answer from you. A bit disappointing for a paid plugin. Best regards Hi we visited the page you shared. it’s working fine from our end. would you please check from another PC? please let us know if still have the issue. Thank you I checked from 3 different browsers and computers and total time everywhere shows 00:00. So that is definitely bug in your player. Other people also reported that, so please fix that.

Comments

4 shown
shehabulislam 2023-09-05T06:49:00+00:00

Hi @entik , This is a public place. If you have no objections, could you please share the video page link here? Thank you

entik 2023-09-05T07:11:00+00:00

Hi, yes. You can check it here: https://jaklepiejzyc.pl/produkt/kurs-potega-samouzdrawiania/ By the way is your support dead? I wrote to your support in the same time I wrote here and still have no answer from you. A bit disappointing for a paid plugin. Best regards

shehabulislam 2023-09-10T16:26:00+00:00

Hi we visited the page you shared. it’s working fine from our end. would you please check from another PC? please let us know if still have the issue. Thank you

entik 2024-03-07T09:05:00+00:00

I checked from 3 different browsers and computers and total time everywhere shows 00:00. So that is definitely bug in your player. Other people also reported that, so please fix that.