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supportHi, I installed this plugin and its not displaying products inside the bundle section. I tried again with just WooCommerce and this plugin, but it didn’t work! The theme was Twenty Twenty Four during testing. I am not sure what’s wrong. Please check – https://youtu.be/0NEJYM1j7t8 Debug.log [04-Apr-2024 11:24:44 UTC] PHP Notice: Function wpdb::prepare was called incorrectly. The query argument of wpdb::prepare() must have a placeholder. Please see <a>Debugging in WordPress</a> for more information. (This message was added in version 3.9.0.) in /home/u113329927/domains/example.com/public_html/staging/wp-includes/functions.php on line 6078
Hello there, I hope you’re doing well :D. I checked your site and probably the problem could be related to a firewall block when you try to find products. Could you open the browser console and see if you have an error on an ajax call? Seems the browser block it and I think it’s due to a firewall or parameter when the ajax call is created. Please, check it and let me know. Have a good day.
Yes, you are right. Ajax’s request is blocked. I tried without Cloudflare so I don’t think that Cloudflare is the problem. And I don’t have any security plugins installed.
Quick Update: I am not getting Ajax error sometimes. Instead HTML is returned without products. <div class="yith-wcpb-select-product-box__products__table-container"> <table class="yith-wcpb-select-product-box__products__table widefat"> <thead> <tr> <td class="column-image">Image</td> <td class="column-name">Name</td> <td class="column-price">Price</td> <td class="column-type">Type</td> <td class="column-action"></td> </tr> </thead> <tbody> </tbody> </table> </div> <div class="yith-wcpb-select-product-box__products__pagination"> <span class="first disabled" data-page="1">«</span> <span class="prev disabled" data-page="1">prev</span> <span class="current">1/0</span> <span class="next disabled" data-page="0">next</span> <span class="last disabled" data-page="0">»</span> </div>
Hello there, which is the status of Ajax call once it’s launched?
Hi, The status of the request is (canceled).
Hey, Any update? I can share the staging site access if needed
Hi there, I tried to replicate the issue you mentioned with the latest version of WordPress, WooCommerce and our plugin with PHP 8.2, but in my case it worked correctly. In this case, I suggest you try checking if there isn’t any conflict with another plugin (by disabling all the other plugins except for WooCommerce and our plugin) or setting in your server. Also, if you can, please let us know which version of WP, WC and PHP you’re using so we can try to replicate the issue. We’ll remain at your disposal.
Hello there, I hope you’re doing well :D. I checked your site and probably the problem could be related to a firewall block when you try to find products. Could you open the browser console and see if you have an error on an ajax call? Seems the browser block it and I think it’s due to a firewall or parameter when the ajax call is created. Please, check it and let me know. Have a good day.
Yes, you are right. Ajax’s request is blocked. I tried without Cloudflare so I don’t think that Cloudflare is the problem. And I don’t have any security plugins installed.
Quick Update: I am not getting Ajax error sometimes. Instead HTML is returned without products. <div class="yith-wcpb-select-product-box__products__table-container"> <table class="yith-wcpb-select-product-box__products__table widefat"> <thead> <tr> <td class="column-image">Image</td> <td class="column-name">Name</td> <td class="column-price">Price</td> <td class="column-type">Type</td> <td class="column-action"></td> </tr> </thead> <tbody> </tbody> </table> </div> <div class="yith-wcpb-select-product-box__products__pagination"> <span class="first disabled" data-page="1">«</span> <span class="prev disabled" data-page="1">prev</span> <span class="current">1/0</span> <span class="next disabled" data-page="0">next</span> <span class="last disabled" data-page="0">»</span> </div>
Hello there, which is the status of Ajax call once it’s launched?
Hi, The status of the request is (canceled).
Hey, Any update? I can share the staging site access if needed
Hi there, I tried to replicate the issue you mentioned with the latest version of WordPress, WooCommerce and our plugin with PHP 8.2, but in my case it worked correctly. In this case, I suggest you try checking if there isn’t any conflict with another plugin (by disabling all the other plugins except for WooCommerce and our plugin) or setting in your server. Also, if you can, please let us know which version of WP, WC and PHP you’re using so we can try to replicate the issue. We’ll remain at your disposal.