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Source evidence

Problème in plugin facebook for woocomerce

Meta for WooCommerce · support · 2026-02-08T14:29:00+00:00

Meta for WooCommerce plugin evidence original source source API
questionsentiment
mediumseverity
0.45relevance
5replies
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Conversation

support
oussama2026 resolved
Bonjour, Le bouton “Get Started” n’apparaît plus dans le plugin Facebook for WooCommerce, même après suppression de l’ancien catalogue et réinstallation complète. Que puis-je faire ? The page I need help with: [ log in to see the link] Bonjour, Voici le lien de la page où le bouton “Get Started” ne s’affiche pas : 🔗 [https://adamoo-shop.com/wp-admin/admin.php?page=wc-facebook ] Merci d’avance pour votre aide. <span style=”background-color: rgb(251, 251, 251); font-family: Inter, sans-serif; white-space-collapse: collapse;”>Bonjour,</span> Le bouton “Get Started” n’apparaît plus dans le plugin Facebook for WooCommerce,même après suppression de l’ancien catalogue et réinstallation complète.Que puis-je faire ? The page I need help with: https://adamoo-shop.com/wp-admin/admin.php?page=wc-facebook Hi @oussama2026 – sorry about the delay, Can you try completely resetting the connection by performing the following: Temporarily disable all cache plugins and clear the cache Reinstall and re-connect the plugin On the WooCommerce > Status > Tools page, click on Facebook: Delete Background Sync Jobs On the WooCommerce > Status > Tools page, click on Facebook: Reset connection settings Remove the WooCommerce By Meta integration from Business Integrations section Reconnect to your page If the issue persists, please share your System Status report , the latest facebook_for_woocommerce log (located in WooCommerce > Status > Logs), and any plugin-related errors from your debug.log using PasteBin . Kind regards, Marija Hi @oussama2026 – just wanted to follow up and check if you are still experiencing this issue? If so, please try the following: Temporarily disable all cache plugins and clear the cache Reinstall and re-connect the plugin On the WooCommerce > Status > Tools page, click on Facebook: Delete Background Sync Jobs On the WooCommerce > Status > Tools page, click on Facebook: Reset connection settings Remove the WooCommerce By Meta integration from Business Integrations section Reconnect to your page If the issue persists, share your System Status report , the latest facebook_for_woocommerce log (located in WooCommerce > Status > Logs), and any plugin-related errors from your debug.log using PasteBin . Kind regards, Marija Hi @oussama2026 Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again, if you need any further assistance. Kind regards, Marija

Comments

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oussama2026 2026-02-08T15:40:00+00:00

Bonjour, Voici le lien de la page où le bouton “Get Started” ne s’affiche pas : 🔗 [https://adamoo-shop.com/wp-admin/admin.php?page=wc-facebook ] Merci d’avance pour votre aide.

oussama2026 2026-02-10T06:35:00+00:00

<span style=”background-color: rgb(251, 251, 251); font-family: Inter, sans-serif; white-space-collapse: collapse;”>Bonjour,</span> Le bouton “Get Started” n’apparaît plus dans le plugin Facebook for WooCommerce,même après suppression de l’ancien catalogue et réinstallation complète.Que puis-je faire ? The page I need help with: https://adamoo-shop.com/wp-admin/admin.php?page=wc-facebook

Marija 2026-03-16T15:51:00+00:00

Hi @oussama2026 – sorry about the delay, Can you try completely resetting the connection by performing the following: Temporarily disable all cache plugins and clear the cache Reinstall and re-connect the plugin On the WooCommerce > Status > Tools page, click on Facebook: Delete Background Sync Jobs On the WooCommerce > Status > Tools page, click on Facebook: Reset connection settings Remove the WooCommerce By Meta integration from Business Integrations section Reconnect to your page If the issue persists, please share your System Status report , the latest facebook_for_woocommerce log (located in WooCommerce > Status > Logs), and any plugin-related errors from your debug.log using PasteBin . Kind regards, Marija

Marija 2026-03-20T09:29:00+00:00

Hi @oussama2026 – just wanted to follow up and check if you are still experiencing this issue? If so, please try the following: Temporarily disable all cache plugins and clear the cache Reinstall and re-connect the plugin On the WooCommerce > Status > Tools page, click on Facebook: Delete Background Sync Jobs On the WooCommerce > Status > Tools page, click on Facebook: Reset connection settings Remove the WooCommerce By Meta integration from Business Integrations section Reconnect to your page If the issue persists, share your System Status report , the latest facebook_for_woocommerce log (located in WooCommerce > Status > Logs), and any plugin-related errors from your debug.log using PasteBin . Kind regards, Marija

Marija 2026-03-23T08:52:00+00:00

Hi @oussama2026 Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again, if you need any further assistance. Kind regards, Marija