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Source evidence

Problem with Weekly Renew

Reviews and Rating – Google Reviews · support · 2025-12-01T10:11:00+00:00

Reviews and Rating – Google Reviews plugin evidence original source source API
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Conversation

support
dennisvw1 unresolved
Dear support team, I am using your “Reviews and Rating – Google Reviews” plugin on multiple websites and experience the exact same issue on every single one: The connection to Google works perfectly (manually clearing the cache immediately loads the latest reviews and correct score). Daily renew works without problems → new reviews are fetched daily. Weekly renew does not work → no new reviews are loaded at all after switching to Weekly. I would like to use the Weekly option, but right now it is not functioning. Could you please investigate and fix this issue? Thank you in advance for your help! The page I need help with: [ log in to see the link] @dennisvw1 Thank you for highlighting this issue. If it is valid, I am surprised this problem has not been mentioned by someone else before. Kudos for bringing this to my attention. I will investigate the logic behind the weekly synchronisation option and issue a fix in the next release.

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Noah Hearle 2025-12-05T17:29:00+00:00

@dennisvw1 Thank you for highlighting this issue. If it is valid, I am surprised this problem has not been mentioned by someone else before. Kudos for bringing this to my attention. I will investigate the logic behind the weekly synchronisation option and issue a fix in the next release.