Source evidence

problem with spam emails

Bit SMTP – Easy SMTP Solution with Email Logs · support · 2023-09-25T06:52:00+00:00

Bit SMTP – Easy SMTP Solution with Email Logs plugin evidence original source source API

mixedsentiment

highseverity

0.88relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 34 rows with source links

17.6% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

virtual03 resolved

Hi, Thank you very much for your plugin. It’s working well so far, but we’re having problems with spam. we send emails via gmail. We have set our domain address as the default. Now the problem is that most emails end up in spam. As soon as we use the original email address from gmail, the emails arrive. MX record and SPF entries are set up. how can we solve this problem ? best regards Daniel Identifying the exact issue can be quite challenging. Could you please verify whether the server IP is on a blocklist? Additionally, consider looking into your DMARC policy as it might be affecting email delivery. Please check these steps to help resolve the problem. Hello, Thank you for your feedback. I have already checked whether the domain is on a blocked list but that is not the case. The emials arrive everywhere except Outlook. Which tools can I use to check whether the DNS entries are OK? best regards Daniel You can use this https://mxtoolbox.com/SuperTool.aspx to check dns and mail delivery issues This reply was modified 2 years, 7 months ago by Bit Apps .

Commercial Context

Opportunity

lead capture reliability

Email lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: problem with spam emails: users show security, bugs, support pain that may indicate a product gap.

Evidence quote: problem with spam emails Hi, Thank you very much for your plugin.

Affected feature: email

security bugs support quality

Plugin

API

Bit SMTP – Easy SMTP Solution with Email Logs

2.0K active installs · 47.7K downloads · rating 78.0

email email logs gmail smtp smtp wp mail smtp

Comments

3 shown

bitpresssupport 2023-10-19T03:50:00+00:00

Identifying the exact issue can be quite challenging. Could you please verify whether the server IP is on a blocklist? Additionally, consider looking into your DMARC policy as it might be affecting email delivery. Please check these steps to help resolve the problem.

virtual03 2023-10-19T06:51:00+00:00

Hello, Thank you for your feedback. I have already checked whether the domain is on a blocked list but that is not the case. The emials arrive everywhere except Outlook. Which tools can I use to check whether the DNS entries are OK? best regards Daniel

Bit Apps 2023-10-23T10:51:00+00:00

You can use this https://mxtoolbox.com/SuperTool.aspx to check dns and mail delivery issues This reply was modified 2 years, 7 months ago by Bit Apps .