Source evidence

Problem receiving emails

Cost Calculator Builder · support · 2025-12-23T09:54:00+00:00

Cost Calculator Builder plugin evidence original source source API

complaintsentiment

mediumseverity

0.58relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 33 rows with source links

9.1% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

30 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

hemsy resolved

When visitors fill out the form and submit it, I do not receive any emails at my email address, even though everything is correctly configured. Hi @hemsy If emails are not being sent, please check how your website handles outgoing emails. Many hosting mail servers are not properly configured for sending PHP emails, so messages may fail to send or end up in the spam folder. Our theme uses the standard WordPress wp_mail() function to send emails. We cannot fully control or guarantee email delivery, as this depends on your hosting mail server and email environment. To investigate this further, we recommend installing the WP Mail Logging plugin. It will help you verify whether emails are actually being triggered and sent from the calculator or not, giving you a clear picture of what happens during the email-sending process. With regards

Commercial Context

Opportunity

lead capture reliability

Calculator lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor calculator submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

codex:gpt-5.5

Summary: Calculator form submissions were not reaching the site owner by email, though support pointed to host mail configuration rather than the plugin itself.

Evidence quote: When visitors fill out the form and submit it, I do not receive any emails

Affected feature: form email delivery

setup form email delivery

Plugin

API

Cost Calculator Builder

30.0K active installs · 3.0M downloads · rating 90.0

calculator calculator form builder cost calculator cost estimation shipping calculator

Comments

1 shown

TomStylemixThemes 2025-12-25T07:27:00+00:00

Hi @hemsy If emails are not being sent, please check how your website handles outgoing emails. Many hosting mail servers are not properly configured for sending PHP emails, so messages may fail to send or end up in the spam folder. Our theme uses the standard WordPress wp_mail() function to send emails. We cannot fully control or guarantee email delivery, as this depends on your hosting mail server and email environment. To investigate this further, we recommend installing the WP Mail Logging plugin. It will help you verify whether emails are actually being triggered and sent from the calculator or not, giving you a clear picture of what happens during the email-sending process. With regards