Source evidence

Problem after moving site

CloudGuard · support · 2018-05-06T22:33:00+00:00

CloudGuard plugin evidence original source source API

mixedsentiment

highseverity

0.89relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

2 / 31 rows with source links

6.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

mark901 resolved

Hi I had a website setup and added to Cloudflare and i had your plugin installed and set to only allow login access to people in the UK. But my hosting account got hacked after trying to sort it out and it keep happening again i just decided to set my sites up on my other hosting account as only a couple of domains had any content on them. I removed the domains from my hosting, deleted the sites. removed the site from my cloudflare account and set the sites up on my other hosting. The Problem i have is that i can access the new website i have set up but for some reason people trying to view my site from other countries can not even view my home page. Please see https://snag.gy/MFhSZD.jpg Is it possible that the restriction got carried over somehow? Please help Hi Mark, Sorry to hear you’re experiencing those issues! Unfortunately I’m not sure what will be the cause. I can confirm that it definitely won’t be the CloudGuard plugin since it will only ever be called on the login page. It is impossible for the plugin to impact other areas of the site. Looking at your screenshot, the error message appears to be ‘DNS_PROBE_FINISHED_NXDOMAIN’. I did a quick search, and this seems to be related to the domain’s DNS or your local DNS. I’d recommend getting in touch with your host so that they can help to troubleshoot possible causes. Hope that helps!

Commercial Context

Opportunity

local listing and directory operations

Geolocation directory accuracy workflow for keeping listings, locations, maps, and directory submissions accurate

Buyer: directory owners, local businesses, agencies, and marketplace operators

Wedge: audit geolocation submissions, map visibility, listing freshness, spam, and local-lead routing

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Problem after moving site: users show security, bugs, support pain that may indicate a product gap.

Evidence quote: Problem after moving site Hi I had a website setup and added to Cloudflare and i had your plugin installed and set to only allow login access to people in the UK.

Affected feature: login

security bugs support setup

Plugin

API

CloudGuard

1.0K active installs · 29.1K downloads · rating 98.0

cloudflare geolocation ip login security

Comments

1 shown

pipdig 2018-05-07T09:28:00+00:00

Hi Mark, Sorry to hear you’re experiencing those issues! Unfortunately I’m not sure what will be the cause. I can confirm that it definitely won’t be the CloudGuard plugin since it will only ever be called on the login page. It is impossible for the plugin to impact other areas of the site. Looking at your screenshot, the error message appears to be ‘DNS_PROBE_FINISHED_NXDOMAIN’. I did a quick search, and this seems to be related to the domain’s DNS or your local DNS. I’d recommend getting in touch with your host so that they can help to troubleshoot possible causes. Hope that helps!