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Source evidence

Price on mobile not working

YITH WooCommerce Product Add-Ons · support · 2025-08-05T13:19:00+00:00

YITH WooCommerce Product Add-Ons plugin evidence original source source API
complaintsentiment
mediumseverity
0.92relevance
5replies
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Conversation

support
wpNewUser31 unresolved
Hello, I add a checkbox and it’s ok on desktop but the price is not calculate on mobile. All is update Theme: Avada Thanks Hello there! I hope you are okay 😀 Could you, please, share a link to the page you need help with? So we can take a look and try to help you. Thanks in advance! Thanks for your help. https://pakoff.shop/en/product/beluga-perla-tradition/ Look the checkbox ‘I personalize (+€22,00)’ Thanks Hi there, Thanks for the link. I checked the page, and it seems you are displaying the add-ons twice in the same page, one for mobile and one for desktop view only. This prevents the plugin from working correctly, since the add-on will be duplicated. So I suggest you use the same view for mobile and desktop in the product pages, or check that only the content of the correct view is included when the page is loaded. We’ll remain at your disposal. Thanks Hello there! You’re welcome 😀 Let us know if you have any more doubts or issues!

Comments

5 shown
Vanesa 2025-08-08T12:30:00+00:00

Hello there! I hope you are okay 😀 Could you, please, share a link to the page you need help with? So we can take a look and try to help you. Thanks in advance!

wpNewUser31 2025-08-08T14:57:00+00:00

Thanks for your help. https://pakoff.shop/en/product/beluga-perla-tradition/ Look the checkbox ‘I personalize (+€22,00)’ Thanks

Facundo A. 2025-08-12T13:31:00+00:00

Hi there, Thanks for the link. I checked the page, and it seems you are displaying the add-ons twice in the same page, one for mobile and one for desktop view only. This prevents the plugin from working correctly, since the add-on will be duplicated. So I suggest you use the same view for mobile and desktop in the product pages, or check that only the content of the correct view is included when the page is loaded. We’ll remain at your disposal.

wpNewUser31 2025-08-20T10:19:00+00:00

Thanks

Vanesa 2025-08-22T12:07:00+00:00

Hello there! You’re welcome 😀 Let us know if you have any more doubts or issues!