Conversation
supportHi, why when I update a product in the admin panel, does the sale price always become 1? Thanks)
Hi Aleksander, There are no known snags with the plugin that causes such behavior. Whats the original price of the product? Did you try using dots vs commas (or vice versa)? Cheers, Jeroen
Hi, I am using a space ( ). I tried the comma. But now in the cart the amount of subtotal becomes $ 1. If I disable your plugin, everything works fine. As a result, you just have to not use your plugin. It’s a pity) This reply was modified 7 years, 7 months ago by Aleksandr .
Space
I have never seen or tried using a space as a decimal separator, so my best guess is that that is causing the unexpected behavior overall.
I just added a comma, but on the checkout page in the total field only 1 digit from the price is displayed. For example, the price is 3,520, but in the field the amount is displayed 3. If I disable your plugin, everything is fine)
Please post some screenshots of your settings, product configuration and what you’re seeing on the front-end. I’ll try to replicate accordingly. Thanks, Jeroen
Hello i have same problem with this plugin my download price is orginial price is 99000 and with setting offer by sale price The final price is 63900 but in checkout page the price turing to 639 !!!!! There is no additional edit in codes , installing other involving plugins nothing wrong with my settings cause there is every thing running well when i disable plugin .. Please check it out !!
Please post some screenshots of your settings, product configuration and what you’re seeing on the front-end. I’ll try to replicate accordingly. Thanks, Jeroen
It takes time to face with this bug again. But when this bug was occurred again we trying to immediately post screenshots from what we seeing. Thanks. This reply was modified 7 years, 2 months ago by TheXrion .
Hello Problem occured again and Finally we captured video of the plugin problem and attached our thoughts at the end of video . https://drive.google.com/open?id=14Aab8srHowJvOR4xr4SrQHHxqri1v9_4
Hi dear @sormano Can You please fix this bug ? Or if you don’t we can do our solution that will fixing this bug with changing the type of input field to Numberic. But its can’t be the professional way to making this plugin clear.
Hi, If you want further assistance, could you please post the requested information so I can try and replicate this. The field will not be changed to a numeric field as those can be limited in functionality / staying close to EDD Core helps a lot. Thank you, Jeroen
Hi Aleksander, There are no known snags with the plugin that causes such behavior. Whats the original price of the product? Did you try using dots vs commas (or vice versa)? Cheers, Jeroen
Hi, I am using a space ( ). I tried the comma. But now in the cart the amount of subtotal becomes $ 1. If I disable your plugin, everything works fine. As a result, you just have to not use your plugin. It’s a pity) This reply was modified 7 years, 7 months ago by Aleksandr .
Space
I have never seen or tried using a space as a decimal separator, so my best guess is that that is causing the unexpected behavior overall.
I just added a comma, but on the checkout page in the total field only 1 digit from the price is displayed. For example, the price is 3,520, but in the field the amount is displayed 3. If I disable your plugin, everything is fine)
Please post some screenshots of your settings, product configuration and what you’re seeing on the front-end. I’ll try to replicate accordingly. Thanks, Jeroen
Hello i have same problem with this plugin my download price is orginial price is 99000 and with setting offer by sale price The final price is 63900 but in checkout page the price turing to 639 !!!!! There is no additional edit in codes , installing other involving plugins nothing wrong with my settings cause there is every thing running well when i disable plugin .. Please check it out !!
Please post some screenshots of your settings, product configuration and what you’re seeing on the front-end. I’ll try to replicate accordingly. Thanks, Jeroen
It takes time to face with this bug again. But when this bug was occurred again we trying to immediately post screenshots from what we seeing. Thanks. This reply was modified 7 years, 2 months ago by TheXrion .
Hello Problem occured again and Finally we captured video of the plugin problem and attached our thoughts at the end of video . https://drive.google.com/open?id=14Aab8srHowJvOR4xr4SrQHHxqri1v9_4
Hi dear @sormano Can You please fix this bug ? Or if you don’t we can do our solution that will fixing this bug with changing the type of input field to Numberic. But its can’t be the professional way to making this plugin clear.
Hi, If you want further assistance, could you please post the requested information so I can try and replicate this. The field will not be changed to a numeric field as those can be limited in functionality / staying close to EDD Core helps a lot. Thank you, Jeroen