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supportI’ve purchased W3 Total Cache yesterday and paid with Paypal but still have the premium options locked. This topic was modified 4 years ago by socialryan . The page I need help with: [ log in to see the link]
Hi @socialryan- Thanks for your purchase! This forum is for the BoldGrid Easy SEO plugin, you can find the W3 Total Cache forum here , or contact our Premium Support Team here . That being said, usually this issue can be fixed by deleting your license key in the Performance > General Settings > Licensing menu, save the settings and purge the cache, re-enter your license key and click verify license , and saving once more. This reply was modified 4 years ago by Jesse Owens . Reason: mistake in the menu breadcrumb
Hi @jessecowens Thanks for the quick response. I didn’t even received a license key but I’ll try to find the solution in the other forum.
Hi @socialryan Sorry to hear you didn’t get your key. I’d recommend reaching out to the Premium Support Team ( https://www.w3-edge.com/contact/ ), as the WordPress.org forums are meant for helping with the free plugin only. We’ll be happy to help!
Hi @socialryan- Thanks for your purchase! This forum is for the BoldGrid Easy SEO plugin, you can find the W3 Total Cache forum here , or contact our Premium Support Team here . That being said, usually this issue can be fixed by deleting your license key in the Performance > General Settings > Licensing menu, save the settings and purge the cache, re-enter your license key and click verify license , and saving once more. This reply was modified 4 years ago by Jesse Owens . Reason: mistake in the menu breadcrumb
Hi @jessecowens Thanks for the quick response. I didn’t even received a license key but I’ll try to find the solution in the other forum.
Hi @socialryan Sorry to hear you didn’t get your key. I’d recommend reaching out to the Premium Support Team ( https://www.w3-edge.com/contact/ ), as the WordPress.org forums are meant for helping with the free plugin only. We’ll be happy to help!