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Source evidence

Premium does not work and no refund

WP Free SSL · review · 2022-02-09T08:13:00+00:00

WP Free SSL plugin evidence original source source API
complaintsentiment
highseverity
0.97relevance
1replies
Evidence linked to opportunitycommercial context

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Conversation

review · 1 stars
megumi82 unresolved
I had high hopes for the plug in but the DNS challenge kept failing and the developer was not able to fix it. Since the support was okay-ish (friendly but highly unprofessional), I would have settled for a partial refund but got no answer since. I will try to get my money back via freemius support, since I did not get what I paid for, but since the dev kept me for long enough to be a day or two too late to issue a refund via the system, it’s propably be tough. The free version works well but there are dozens of other plug-ins that work for one site. Don’t pay for it if you want to use it on a multisite. Hello, The plugin works well with the majority of servers. In your case server infrastructure was not yet compatible with the plugin. We have issued a refund. We will be updating the plugin to support more infrastructure.

Comments

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prasadkirpekar 2022-02-15T05:28:00+00:00

Hello, The plugin works well with the majority of servers. In your case server infrastructure was not yet compatible with the plugin. We have issued a refund. We will be updating the plugin to support more infrastructure.