Conversation
supportOver the past week or so, any time a block is added to a post with Advanced Ads, the entire post gets wiped with only an error message: “The editor has encountered an unexpected error.” There is no content, no tools, no functions, and no way to adjust the block once this happens. It’s as if all of the post’s information and tools are removed leaving only the error message from Advanced Ads. This only happens with Advanced Ads. Things I’ve tried include: Removing all plugins except Advanced Ads Changing to the default WordPress theme Updating and optimizing the database Ran debug, nothing shows in the log I was going to roll back the PHP version, but I have a few other tools that would break if I did so. Any ideas would be exceptionally helpful. I can still manually add the ad group through shortcode, but it’s far more convenient if the block worked. Thank You This topic was modified 1 week ago by Michael .
Hi @archangel76 , Thank you for reaching out and for sharing the details of what you have already tested. I was able to replicate the issue on my end as well. From what I can see, this is compatibility issue between Advanced Ads and the latest WordPress 7 editor. The issue seems to affect the Advanced Ads block specifically when it is inserted through the block editor interface between blocks. The post content itself is not actually deleted from the database, as a simple page reload will bring it back. We will investigate this further and prepare a fix. Until we release an update, there are two possible workarounds: The first option is to temporarily downgrade WordPress to the previous version where the block editor still works as expected. The easiest way to do that is by using the “WP Downgrade | Specific Core Version” plugin. After installing it, you can go to Settings > WP Downgrade, enter the previous WordPress version, save the settings, and then go to Dashboard > Updates to reinstall that version. Please make sure to create a full backup of the site and database before downgrading WordPress. The second option is to insert the Advanced Ads block manually through the Code Editor. To do that: Open a post in the block editor. Click the three-dot menu in the top-right corner. Switch to Code Editor. Add this block markup at the position where you want the ad block to appear: <!-- wp:advads/gblock /--> Save or update the post. Switch back to the visual editor. After switching back, the Advanced Ads block should appear in the editor and can be configured from there. I’m sorry for the inconvenience. We will work on a fix as soon as possible, and I’ll let you know once we have an update or patch available. Thank you! Best regards,
Sounds good. Thank you very much, and I’m looking forward to this function working again. It was very convenient. 🙂
Thank you, @archangel76 ! We are currently working on this and will do our best to provide a fix as soon as possible.
Hi @archangel76 , Thank you for reaching out and for sharing the details of what you have already tested. I was able to replicate the issue on my end as well. From what I can see, this is compatibility issue between Advanced Ads and the latest WordPress 7 editor. The issue seems to affect the Advanced Ads block specifically when it is inserted through the block editor interface between blocks. The post content itself is not actually deleted from the database, as a simple page reload will bring it back. We will investigate this further and prepare a fix. Until we release an update, there are two possible workarounds: The first option is to temporarily downgrade WordPress to the previous version where the block editor still works as expected. The easiest way to do that is by using the “WP Downgrade | Specific Core Version” plugin. After installing it, you can go to Settings > WP Downgrade, enter the previous WordPress version, save the settings, and then go to Dashboard > Updates to reinstall that version. Please make sure to create a full backup of the site and database before downgrading WordPress. The second option is to insert the Advanced Ads block manually through the Code Editor. To do that: Open a post in the block editor. Click the three-dot menu in the top-right corner. Switch to Code Editor. Add this block markup at the position where you want the ad block to appear: <!-- wp:advads/gblock /--> Save or update the post. Switch back to the visual editor. After switching back, the Advanced Ads block should appear in the editor and can be configured from there. I’m sorry for the inconvenience. We will work on a fix as soon as possible, and I’ll let you know once we have an update or patch available. Thank you! Best regards,
Sounds good. Thank you very much, and I’m looking forward to this function working again. It was very convenient. 🙂
Thank you, @archangel76 ! We are currently working on this and will do our best to provide a fix as soon as possible.