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supportIn case this is helpful to the developer or others: I encountered an issue where the pop-up window with the CAPTCHA either had a broken image or the background image (white-wave.png) appeared but with no CAPTCHA code. This message was in my PHP error log: PHP Warning: imagettftext(): Could not find/open font in captcha.php on line 40 I was able to fix this by changing line 35 in captcha.php so that it is “$font = __DIR__ . ‘/images/coolvetica.ttf’;” OTHER DETAILS: -Running WordPress 5.0.2 -WP-Limit-Login version 2.6.3 -GD library enabled -PHP 7.2.7 -IIS 8 OTHER NOTES I did not encounter this problem on my local development server. It is on a Mac running Apache with PHP 7.3, same WordPress version and same plugin version installed. I initially thought it might have been a permissions issue on IIS, but if that was the case then changing the code wouldn’t have solved it.
I have the same problem. I can’t login at all. I’ll need to access the site with ftp and remove the plugin. I hope that works. PLEASE REPLY with a fix for this
Hi @mbarone , it’s possible you’re experiencing the same issue but I don’t have enough information to know. If you haven’t done any other troubleshooting, this is where I would start: 1. Do you have GD library enabled on the server? You can check it by uploading a PHP file using the phpinfo(); function. Look for a section titled “gd” and then “gettext.” If you don’t see either of these, then you need to enable the GD library in your PHP.ini file. 2. Look in your PHP error log. If there is a PHP error that is causing the CAPTCHA to not show up, it will appear in the PHP error log. This reply was modified 7 years, 3 months ago by lssiadmin .
Hi Team, We have installed this plugin in my site but captcha is not working, Already My site using the active member360 plugin. I enabled the Gd extensions for PHP .ini file and give access for.htaccess. My WordPress version is 4.7.12, if the WordPress version is a problem
I have the same problem. I can’t login at all. I’ll need to access the site with ftp and remove the plugin. I hope that works. PLEASE REPLY with a fix for this
Hi @mbarone , it’s possible you’re experiencing the same issue but I don’t have enough information to know. If you haven’t done any other troubleshooting, this is where I would start: 1. Do you have GD library enabled on the server? You can check it by uploading a PHP file using the phpinfo(); function. Look for a section titled “gd” and then “gettext.” If you don’t see either of these, then you need to enable the GD library in your PHP.ini file. 2. Look in your PHP error log. If there is a PHP error that is causing the CAPTCHA to not show up, it will appear in the PHP error log. This reply was modified 7 years, 3 months ago by lssiadmin .
Hi Team, We have installed this plugin in my site but captcha is not working, Already My site using the active member360 plugin. I enabled the Gd extensions for PHP .ini file and give access for.htaccess. My WordPress version is 4.7.12, if the WordPress version is a problem