Conversation
supportHi! I recently installed the plugin to replace an old one that was deprecated. I see that it’s working for portfolio category sorting, but I haven’t had the same success with reordering blog posts. I tried using the “Reset order of posts” in the SCPOrder settings, but receive a “false” message. I’ve also tried clearing my site’s cache, but haven’t had any luck. Am I missing something? Or is there a workaround I can try to fix this? Thanks!
Hello @natalietpc , Thanks for your message. To better understand what’s happening, it would help us if you could share some screenshots of the settings you have in the Simple Custom Post Order plugin. You can upload them here via Imgur . This will help us investigate further and provide a more accurate solution. Warm regards, Cristina.
Hi Cristina, You can see the settings in this screenshot: https://imgur.com/a/NR6iKWh Just to provide a little more context, the site is using the Enfold theme. Let me know if you need any other info from me!
Hello @natalietpc , It might be an issue caused by a plugin or your theme. I recommend installing this plugin: https://wordpress.org/plugins/health-check/ After you install and activate the above plugin it has a Troubleshooting mode that allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website. Go to its troubleshooting mode and only activate SCPO and see if it works correctly with a default WordPress theme (Twenty Twenty-Five, for example) and no other plugins . Please let me know how it goes and what you find! Warmly, Beatrice.
Hi! I’m still seeing the same issue, even after going into troubleshooting and changing the theme and having all plugins but SCPO disabled. Any other thoughts?
Hello @natalietpc , Is it possible to send me a list of the plugins you use? Warmly, Beatrice.
Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Hello @natalietpc , Thanks for your message. To better understand what’s happening, it would help us if you could share some screenshots of the settings you have in the Simple Custom Post Order plugin. You can upload them here via Imgur . This will help us investigate further and provide a more accurate solution. Warm regards, Cristina.
Hi Cristina, You can see the settings in this screenshot: https://imgur.com/a/NR6iKWh Just to provide a little more context, the site is using the Enfold theme. Let me know if you need any other info from me!
Hello @natalietpc , It might be an issue caused by a plugin or your theme. I recommend installing this plugin: https://wordpress.org/plugins/health-check/ After you install and activate the above plugin it has a Troubleshooting mode that allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website. Go to its troubleshooting mode and only activate SCPO and see if it works correctly with a default WordPress theme (Twenty Twenty-Five, for example) and no other plugins . Please let me know how it goes and what you find! Warmly, Beatrice.
Hi! I’m still seeing the same issue, even after going into troubleshooting and changing the theme and having all plugins but SCPO disabled. Any other thoughts?
Hello @natalietpc , Is it possible to send me a list of the plugins you use? Warmly, Beatrice.
Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.