Source evidence

Plugin Update

Bandsintown Events · support · 2020-01-16T13:55:00+00:00

Bandsintown Events plugin evidence original source source API

mixedsentiment

mediumseverity

0.78relevance

7replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

7 / 35 rows with source links

20.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

frankapitol resolved

Hello people! I just updated to WordPress 5.2.3 and didn’t realize the plugin only supported 5.1.4, my mistake. Any ideas when the plugin will get un update? I would like to avoid downgrading WordPress. Thank you, Hello Frank, Thanks for reaching out! We just updated the plugin and it should work now! Please email us at ArtistSupport@bandsntown.com if you are still having any trouble, thanks! Best, Alexis Thank you, Alexis. There’s no update available for bandsintown plugin on my dashboard and the plugin it’s not working yet. Do I have to do something else? Thank you! Could you please deactivate and reactivate the plugin? Let me know if you are still having trouble after that, thanks! Thank you, but nothing has changed after deactivating and reactivating the plugin. Any more ideas? My best, Thanks for trying that! I believe we are already on a thread together so let’s continue looking into this there, thanks! Same probleme here, it was all working until i update wordpress today … Can you please share the way you solve the issue please … Thanks for reaching out! Can you please email us at ArtistSupport@bandsintown.com with the link to your website and we can look into this? Thanks! Best, Alexis

Commercial Context

Opportunity

booking revenue assurance

Events booking flow assurance for keeping booking availability and appointment flows working

Buyer: service businesses and booking-site builders

Wedge: test events availability, booking notifications, payment handoffs, and calendar sync

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Plugin Update: users show bugs, missing feature, support pain that may indicate a product gap.

Evidence quote: I just updated to WordPress 5.2.3 and didn’t realize the plugin only supported 5.1.4, my mistake.

Affected feature: email

bugs missing feature support support

Plugin

API

Bandsintown Events

4.0K active installs · 101.6K downloads · rating 66.0

bandsintown concerts events tour dates

Comments

7 shown

bandsintown_legacy 2020-01-24T20:02:00+00:00

Hello Frank, Thanks for reaching out! We just updated the plugin and it should work now! Please email us at ArtistSupport@bandsntown.com if you are still having any trouble, thanks! Best, Alexis

frankapitol 2020-01-30T12:09:00+00:00

Thank you, Alexis. There’s no update available for bandsintown plugin on my dashboard and the plugin it’s not working yet. Do I have to do something else? Thank you!

bandsintown_legacy 2020-01-30T20:01:00+00:00

Could you please deactivate and reactivate the plugin? Let me know if you are still having trouble after that, thanks!

frankapitol 2020-01-30T22:16:00+00:00

Thank you, but nothing has changed after deactivating and reactivating the plugin. Any more ideas? My best,

bandsintown_legacy 2020-01-30T22:40:00+00:00

Thanks for trying that! I believe we are already on a thread together so let’s continue looking into this there, thanks!

neurone 2020-02-10T21:52:00+00:00

Same probleme here, it was all working until i update wordpress today … Can you please share the way you solve the issue please …

bandsintown_legacy 2020-02-10T22:22:00+00:00

Thanks for reaching out! Can you please email us at ArtistSupport@bandsintown.com with the link to your website and we can look into this? Thanks! Best, Alexis