Conversation
supportPlugin function broke after upgrade to version 3.0 — logging in resulted in either coming to a blank page or reloading the login page. Also when I logged in (as administrator) — it immediately deleted a user — I have no clue why, but could see the action from my logs. Reverting to version 2.7 restored normal function. Running WordPress 5.5.3, PHP version: 7.4 The page I need help with: [ log in to see the link]
Please disregard the note about the user being deleted — that turns out to be a different issue. However, the other function problems were real and reported by other users — when I tried to log in the page came up blank. I replicated this several times. I was able to access the dashboard by navigating to the site in a different browser tab, but then when I clicked on links from within the dashboard I also ran into the blank screen issue.
Hi @abigailm I would like to replicate the issue so it can be solved. Can you send some details privately here so I can test the login? Ps: which page do you use as your login page? Thank you, Matt This reply was modified 5 years, 6 months ago by Matt Biscay .
I’m not sure I understand your question — the site has a form on the front page with a login, and also a link to /wp-login.php. I’ll send more details using your contact form as suggested.
Hi @abigailm Thank you for the additional details. Version 3.1 fixes the issue as it predefines a defaut redirect when no rule has been set. Ps: feel free to leave a review here: https://wordpress.org/support/plugin/sky-login-redirect/reviews/#new-post All the best, Matt
Please disregard the note about the user being deleted — that turns out to be a different issue. However, the other function problems were real and reported by other users — when I tried to log in the page came up blank. I replicated this several times. I was able to access the dashboard by navigating to the site in a different browser tab, but then when I clicked on links from within the dashboard I also ran into the blank screen issue.
Hi @abigailm I would like to replicate the issue so it can be solved. Can you send some details privately here so I can test the login? Ps: which page do you use as your login page? Thank you, Matt This reply was modified 5 years, 6 months ago by Matt Biscay .
I’m not sure I understand your question — the site has a form on the front page with a login, and also a link to /wp-login.php. I’ll send more details using your contact form as suggested.
Hi @abigailm Thank you for the additional details. Version 3.1 fixes the issue as it predefines a defaut redirect when no rule has been set. Ps: feel free to leave a review here: https://wordpress.org/support/plugin/sky-login-redirect/reviews/#new-post All the best, Matt