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Source evidence

Plugin ruin author page

FireBox Popups – Increase Sales and Grow Your Email List · support · 2025-05-15T09:39:00+00:00

FireBox Popups – Increase Sales and Grow Your Email List plugin evidence original source source API
mixedsentiment
mediumseverity
0.84relevance
6replies
Evidence linked to opportunitycommercial context

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19.4% of this page's analysis has direct source links.

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support
ruslanidze resolved
I have issue with author page after install plugin. I have custom theme but I tested on clear one without other plugins. WordPress 6.8.1 No Plugings only Fire Box Theme twentytwenty Condition -Activate plugin -Create and publish company Create author.php in theme folder echo get_the_author(); Then go to author page Hello @ruslanidze , Are you using FireBox 3.1.35? Can you try using Theme TwentyTwentyFive? Please provide your author.php file contents so I can look into it as I’m unable to reproduce this. Regards, Stergos Hello I use last version 2.1.36 Theme TwentyTwentyFive author/JonDow shows me incorect author This reply was modified 1 year ago by ruslanidze . Thanks for the extra info. Since you’ve also created a private support ticket, please reply there as I will require your theme in order to debug this further as I’m unable to reproduce the reported issue. I will be closing this due to inactivity. However, I’ve requested some extra information to reproduce this issue and once I have the required information, I’ll update this for other users that may encounter a similar issue. The issue is easily reproducible with TwentyTwentyFive and Plugin Version 2.1.36. The problem disappeared after I replaced add_action('template_redirect', [$this, 'render']); with a direct method call inside inc/core/Frontend . This workaround is what I’m using for now Hello, ruslanidze had our BETA installed which resolved this issue. We just released a new update that includes this fix. Stergos

Comments

6 shown
Stergos Zamagias 2025-05-15T12:52:00+00:00

Hello @ruslanidze , Are you using FireBox 3.1.35? Can you try using Theme TwentyTwentyFive? Please provide your author.php file contents so I can look into it as I’m unable to reproduce this. Regards, Stergos

ruslanidze 2025-05-15T14:57:00+00:00

Hello I use last version 2.1.36 Theme TwentyTwentyFive author/JonDow shows me incorect author This reply was modified 1 year ago by ruslanidze .

Stergos Zamagias 2025-05-15T15:01:00+00:00

Thanks for the extra info. Since you’ve also created a private support ticket, please reply there as I will require your theme in order to debug this further as I’m unable to reproduce the reported issue.

Stergos Zamagias 2025-05-19T06:26:00+00:00

I will be closing this due to inactivity. However, I’ve requested some extra information to reproduce this issue and once I have the required information, I’ll update this for other users that may encounter a similar issue.

ruslanidze 2025-05-19T09:48:00+00:00

The issue is easily reproducible with TwentyTwentyFive and Plugin Version 2.1.36. The problem disappeared after I replaced add_action('template_redirect', [$this, 'render']); with a direct method call inside inc/core/Frontend . This workaround is what I’m using for now

Stergos Zamagias 2025-06-12T10:26:00+00:00

Hello, ruslanidze had our BETA installed which resolved this issue. We just released a new update that includes this fix. Stergos