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review · 1 starsPlugin Setting page automatically Translating local language but we cannot understanding, plugin authors must given manual option for translating local language I’m from Sri lanka, your Plugin page showing in Sinhala language many peoples don’t know Sinhala language in Sri Lanka, I don’t know, my teams don’t Know Sinhala Language, there in no any option translate to English How we can use your plugin, i’m going to uninstall plugin Thank You This topic was modified 3 years, 3 months ago by Jan Dembowski . This topic was modified 3 years, 3 months ago by Farhan .
Hello @farhan2019 , I hope you are doing well. First of all, I am extremely sorry about the experience you have had with us. I have checked your query but this is quite strange! It shouldn’t change to the Sinhala language completely. It should keep all the strings on English language if your default language is English. For example, Here I am attaching two videos to show you the first view of admin panel and the view after changing the default language. Here you will see some strings are changed but not the complete view. Please check this videos here – 1. https://d.pr/v/e4svQ1 2. https://d.pr/v/20CF3f It would be so appreciable if you please share some screenshots and tell me about the default language of your WordPress website. Thank you
Hi @farhan2019 , Can you please get back to us by following the previous reply? We’re eagerly waiting for your response here. Thank you!
My Website Settings in English i was try my 03 websites butt all sites same issue here i attached screenshot for you Pls Note : Your Reference video is corrupt
Hi @farhan2019 , That seems very strange! Since we need to deeply check this issue, could you please contact us via our support channel from here: https://wpdeveloper.com/support/new-ticket/ We will deeply check this on your end and try to fix this immediately on your website don’t worry. I’m looking forward to hearing from you. Thanks!
Ok, submitted
Hi @farhan2019 , One of our support team member replied your query and confirmed you that everything is fine now. Did you check that? We’re waiting for your response. Thank you!
Hi @farhan2019 , We still haven’t heard back from you where I found your website and plugin interface was full ok. We sent you the screenshot as well. We’re still waiting for your response actually!
Hello @farhan2019 , I hope you are doing well. First of all, I am extremely sorry about the experience you have had with us. I have checked your query but this is quite strange! It shouldn’t change to the Sinhala language completely. It should keep all the strings on English language if your default language is English. For example, Here I am attaching two videos to show you the first view of admin panel and the view after changing the default language. Here you will see some strings are changed but not the complete view. Please check this videos here – 1. https://d.pr/v/e4svQ1 2. https://d.pr/v/20CF3f It would be so appreciable if you please share some screenshots and tell me about the default language of your WordPress website. Thank you
Hi @farhan2019 , Can you please get back to us by following the previous reply? We’re eagerly waiting for your response here. Thank you!
My Website Settings in English i was try my 03 websites butt all sites same issue here i attached screenshot for you Pls Note : Your Reference video is corrupt
Hi @farhan2019 , That seems very strange! Since we need to deeply check this issue, could you please contact us via our support channel from here: https://wpdeveloper.com/support/new-ticket/ We will deeply check this on your end and try to fix this immediately on your website don’t worry. I’m looking forward to hearing from you. Thanks!
Ok, submitted
Hi @farhan2019 , One of our support team member replied your query and confirmed you that everything is fine now. Did you check that? We’re waiting for your response. Thank you!
Hi @farhan2019 , We still haven’t heard back from you where I found your website and plugin interface was full ok. We sent you the screenshot as well. We’re still waiting for your response actually!