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plugin not working on WP Subfolder?

Accessibility Widget by OneTap – Easy One-Click Accessibility Toolbar · support · 2026-02-06T10:02:00+00:00

Accessibility Widget by OneTap – Easy One-Click Accessibility Toolbar plugin evidence original source source API
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humananimal resolved
Hi I have a domain which has multiple subfolder wp installs the plugin works out of the box on the top domain, but on subfolder same settings nothing shows up… Ideas? thanks 😉 Hey @humananimal thanks for your message 🙂 This looks like something where we should take a quick look directly on the affected site. Would it be possible for you to create a short Support ticket here? https://wponetap.com/contact-support/ That goes straight to our dev team, so they can check your subfolder setup and help you out right away. Tech-Support is free, also for free users. Best regards Chris from OneTap Thanks for the super-fast reply! I’ve made a few more tests on fresh WP installs in subfolder and it DID work. So on my subfolder something else must’ve conflicted, I will give you 5 star rating for cool plugin and epic support. That’s great to hear — thanks so much for the kind words! 🙂 Happy it’s working on your fresh installs — sounds like something specific on that subfolder site caused the conflict. Thank you a lot for the 5-star rating, we really appreciate your support. It genuinely helps a small team like ours keep improving the plugin. If anything comes up later, just let us know — we are always happy to help👍

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christianzettinger 2026-02-06T11:11:00+00:00

Hey @humananimal thanks for your message 🙂 This looks like something where we should take a quick look directly on the affected site. Would it be possible for you to create a short Support ticket here? https://wponetap.com/contact-support/ That goes straight to our dev team, so they can check your subfolder setup and help you out right away. Tech-Support is free, also for free users. Best regards Chris from OneTap

humananimal 2026-02-06T16:25:00+00:00

Thanks for the super-fast reply! I’ve made a few more tests on fresh WP installs in subfolder and it DID work. So on my subfolder something else must’ve conflicted, I will give you 5 star rating for cool plugin and epic support.

christianzettinger 2026-02-06T18:47:00+00:00

That’s great to hear — thanks so much for the kind words! 🙂 Happy it’s working on your fresh installs — sounds like something specific on that subfolder site caused the conflict. Thank you a lot for the 5-star rating, we really appreciate your support. It genuinely helps a small team like ours keep improving the plugin. If anything comes up later, just let us know — we are always happy to help👍