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supportI have WP 5.3.2 and version 2.5.1 of the plugin. It has worked for me previously but when I click “Load” there is no response and no error message. I have tried with two browsers, Opera and Firefox both docx and Google Docs with Gutenberg on and disabled. Any clues? Thanks
Hi. Can I see the sample? BTW i’m working now on the plugin and have found one critical error that seems like that. This reply was modified 6 years, 2 months ago by Seraphinite Solutions .
What do you need, part of the docx file?
The document as a whole. Butt before that, please press F12 and look for the JS errors in the bottom log panel.
Lots of errors: Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/Cmn/Cmn.js?pk=Base&ver=2.5.1”. post-new.php:2272:1 Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/Cmn/Gen.js?pk=Base&ver=2.5.1”. post-new.php:2284:1 Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/Cmn/Ui.js?pk=Base&ver=2.5.1”. post-new.php:2285:1 Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/Cmn/Net.js?pk=Base&ver=2.5.1”. post-new.php:2286:1 Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/editor.js?pk=Base&ver=2.5.1”. post-new.php:2298:1 ReferenceError: seraph_pds is not defined post-new.php:2275:764 MouseEvent.mozPressure is deprecated. Use PointerEvent.pressure instead.
Yes, the document is not needed. I need to check something.
Does your site have http://www.edintone.com/ blog/blog/ path? Or it shold be http://www.edintone.com/ blog/ ?
It’s is just http://www.edintone.com/blog/
Yes. I think I found the problem in the plugin. Sorry. It hadn’t reproduced on my environment.
Happy to help!
I’ve fixed the error and it affects not only you, so will be the new version ASAP.
Fixed in 2.6 version. Check, please.
That’s working again. Thanks.
Hi. Can I see the sample? BTW i’m working now on the plugin and have found one critical error that seems like that. This reply was modified 6 years, 2 months ago by Seraphinite Solutions .
What do you need, part of the docx file?
The document as a whole. Butt before that, please press F12 and look for the JS errors in the bottom log panel.
Lots of errors: Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/Cmn/Cmn.js?pk=Base&ver=2.5.1”. post-new.php:2272:1 Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/Cmn/Gen.js?pk=Base&ver=2.5.1”. post-new.php:2284:1 Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/Cmn/Ui.js?pk=Base&ver=2.5.1”. post-new.php:2285:1 Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/Cmn/Net.js?pk=Base&ver=2.5.1”. post-new.php:2286:1 Loading failed for the <script> with source “http://www.edintone.com/blog/blog/wp-content/plugins/seraphinite-post-docx-source/editor.js?pk=Base&ver=2.5.1”. post-new.php:2298:1 ReferenceError: seraph_pds is not defined post-new.php:2275:764 MouseEvent.mozPressure is deprecated. Use PointerEvent.pressure instead.
Yes, the document is not needed. I need to check something.
Does your site have http://www.edintone.com/ blog/blog/ path? Or it shold be http://www.edintone.com/ blog/ ?
It’s is just http://www.edintone.com/blog/
Yes. I think I found the problem in the plugin. Sorry. It hadn’t reproduced on my environment.
Happy to help!
I’ve fixed the error and it affects not only you, so will be the new version ASAP.
Fixed in 2.6 version. Check, please.
That’s working again. Thanks.