WPIntell

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Plugin not working

WPSSO Ratings and Reviews · support · 2018-03-05T15:07:00+00:00

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Conversation

support
peppomcr resolved
Hello, I’ve installed the extension with WPSSO Core Pro. I can’t see the stars when I try to comment. Thanks. Cheers The page I need help with: [ log in to see the link] Please edit the post make make sure the ratings/review feature is enabled. js. This reply was modified 8 years, 2 months ago by JS Morisset . Yes I use Litespeed cache plugin. Could you give me the exact path and name of the javascript I have to exclude? Thanks. Cheers You seem to be using a plugin to defer loading javascript: <script type='text/javascript' src='https://www.tokos.it/wordpress/wp-content/plugins/wpsso-ratings-and-reviews/js/script.min.js' defer data-deferred="1"> Have you tried disabling that for this script? js. I’ve disabled deferring for the script and it doesn’t work. I’ve disabled deferring globally and it doesn’t work. Purged all caches. Now I leave deferring disable. Cheers. Try v1.3.1 of the plugin. I’ve added a jQuery( document ).ready() wrapper to the plugin jQuery script to delay it’s execution until the HTML document is fully loaded. I suspect the jQuery script was running before the document was fully loaded (your HTML document is quite long and your comment block is at the end, so this is likely the problem). js. Plugin updated. Purged all caches. Still not working. Cheers. Ah, I see what’s going on – your theme is adding an extra class="assistive-text" to the <label> HTML tags – this is unexpected and the plugin is unable to locate the “comment” label correctly. Let me see if I can adjust the regex match to compensate. js. Done. Should be working fine now. 🙂 js. BTW, that class="assistive-text" attribute does not appear to come from WordPress. The wordpress/wp-includes/comment-template.php comment label on line #2219 is <label for="comment"> . js. It’s not working for me. Any idea? Thanks. Cheers. WPSSO RAR v1.3.2 includes HTML comments in the webpage to indicate if there were problems, but you have a plugin or service removing HTML comments. If you’d like to disable that, I can have another look. js. I can’t find what is blocking HTML comments… Any idea of what can block them? Cheers. PS: to thank you for the time you are dedicating to me, I will send you the Italian translation of the plugin as soon as possible This reply was modified 8 years, 2 months ago by peppomcr . This reply was modified 8 years, 2 months ago by peppomcr .

Comments

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JS Morisset 2018-03-05T15:57:00+00:00

Please edit the post make make sure the ratings/review feature is enabled. js. This reply was modified 8 years, 2 months ago by JS Morisset .

peppomcr 2018-03-05T16:02:00+00:00

Yes I use Litespeed cache plugin. Could you give me the exact path and name of the javascript I have to exclude? Thanks. Cheers

JS Morisset 2018-03-05T16:03:00+00:00

You seem to be using a plugin to defer loading javascript: <script type='text/javascript' src='https://www.tokos.it/wordpress/wp-content/plugins/wpsso-ratings-and-reviews/js/script.min.js' defer data-deferred="1"> Have you tried disabling that for this script? js.

peppomcr 2018-03-05T16:27:00+00:00

I’ve disabled deferring for the script and it doesn’t work. I’ve disabled deferring globally and it doesn’t work. Purged all caches. Now I leave deferring disable. Cheers.

JS Morisset 2018-03-05T16:37:00+00:00

Try v1.3.1 of the plugin. I’ve added a jQuery( document ).ready() wrapper to the plugin jQuery script to delay it’s execution until the HTML document is fully loaded. I suspect the jQuery script was running before the document was fully loaded (your HTML document is quite long and your comment block is at the end, so this is likely the problem). js.

peppomcr 2018-03-05T16:44:00+00:00

Plugin updated. Purged all caches. Still not working. Cheers.

JS Morisset 2018-03-05T17:23:00+00:00

Ah, I see what’s going on – your theme is adding an extra class="assistive-text" to the <label> HTML tags – this is unexpected and the plugin is unable to locate the “comment” label correctly. Let me see if I can adjust the regex match to compensate. js.

JS Morisset 2018-03-05T17:56:00+00:00

Done. Should be working fine now. 🙂 js.

JS Morisset 2018-03-05T18:02:00+00:00

BTW, that class="assistive-text" attribute does not appear to come from WordPress. The wordpress/wp-includes/comment-template.php comment label on line #2219 is <label for="comment"> . js.

peppomcr 2018-03-06T10:02:00+00:00

It’s not working for me. Any idea? Thanks. Cheers.

JS Morisset 2018-03-06T12:34:00+00:00

WPSSO RAR v1.3.2 includes HTML comments in the webpage to indicate if there were problems, but you have a plugin or service removing HTML comments. If you’d like to disable that, I can have another look. js.

peppomcr 2018-03-06T16:21:00+00:00

I can’t find what is blocking HTML comments… Any idea of what can block them? Cheers. PS: to thank you for the time you are dedicating to me, I will send you the Italian translation of the plugin as soon as possible This reply was modified 8 years, 2 months ago by peppomcr . This reply was modified 8 years, 2 months ago by peppomcr .