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supportHello the plugin shows transferring the brands from perfects brands for woocomerce to native but the result is the brands taxonomy be empty. I use the latest woocommerce plugin Version 10.4.3 . The page I need help with: [ log in to see the link]
Hi John, Thank you for reaching out. I’ve just released version 3.0.6 which fixes several issues that could cause transfers to fail silently. Please try these steps: Update the plugin to version 3.0.6 (available now) Enable WooCommerce Brands feature – Go to WooCommerce → Settings → Advanced → Features and enable “Brands”. This is required for WooCommerce to fully recognize the product_brand taxonomy. Verify settings – In the plugin settings, make sure: Source: “pwb-brand” (Perfect Brands) Destination: “product_brand” (WooCommerce Brands) Run the transfer again – The new version has better error reporting If it still doesn’t work, please share: A screenshot of the plugin settings page A screenshot of what happens after clicking “Start Transfer” (any messages shown) Whether you see any brands listed in Products → Brands after the transfer The v3.0.6 fixes include improved backup verification and better error handling that should either complete the transfer successfully or show you exactly what went wrong. Thank you, Kostas
Hi John, Thank you for reaching out. I’ve just released version 3.0.6 which fixes several issues that could cause transfers to fail silently. Please try these steps: Update the plugin to version 3.0.6 (available now) Enable WooCommerce Brands feature – Go to WooCommerce → Settings → Advanced → Features and enable “Brands”. This is required for WooCommerce to fully recognize the product_brand taxonomy. Verify settings – In the plugin settings, make sure: Source: “pwb-brand” (Perfect Brands) Destination: “product_brand” (WooCommerce Brands) Run the transfer again – The new version has better error reporting If it still doesn’t work, please share: A screenshot of the plugin settings page A screenshot of what happens after clicking “Start Transfer” (any messages shown) Whether you see any brands listed in Products → Brands after the transfer The v3.0.6 fixes include improved backup verification and better error handling that should either complete the transfer successfully or show you exactly what went wrong. Thank you, Kostas