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Source evidence

Plugin Not Working

Add Customer for WooCommerce · support · 2025-02-11T11:23:00+00:00

Add Customer for WooCommerce plugin evidence original source source API
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0.94relevance
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Conversation

support
metimusajj resolved
Hello Dan, We have installed the plugin and turned on all settings, but it doesn’t seem to work for us. No new options are showing on /checkout page.¨ We tried to debug it but we are missing something for sure! We tried the plugin our page and on your TasteWP link. We tried using tried other earlier versions. We tried WordPress posts storage and HPOS We tried using Classic Checkout and new Blocks We tried using a different theme. We tried adding / removing Payment Methods We tried login in as a Shop manager Role We couldn’t figure it out 🙁 Thank You This topic was modified 1 year, 3 months ago by metimusajj . This topic was modified 1 year, 3 months ago by metimusajj . Hey Thanks for your feedback. It is intendet to be used by the admins only. The Plugin does not add anything to the checkout page (frontend), but adds an checkbox to the billing form on the Add/Edit Order screen. If you add a new oder, then filling out the billing information, you will see the checkbox. Let me know, it that works for you. Best, Dan Hello Dan, this is what i see https://share.cleanshot.com/7fMbjx1W I dont see and checkbox. This is correct. The checkbox only shows in the backend (admin area)

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dansart 2025-02-11T12:05:00+00:00

Hey Thanks for your feedback. It is intendet to be used by the admins only. The Plugin does not add anything to the checkout page (frontend), but adds an checkbox to the billing form on the Add/Edit Order screen. If you add a new oder, then filling out the billing information, you will see the checkbox. Let me know, it that works for you. Best, Dan

metimusajj 2025-02-11T13:02:00+00:00

Hello Dan, this is what i see https://share.cleanshot.com/7fMbjx1W I dont see and checkbox.

dansart 2025-02-11T13:10:00+00:00

This is correct. The checkbox only shows in the backend (admin area)