WPIntell

Source evidence

Plugin not displaying.

Search Exclude 路 support 路 2025-11-06T07:57:00+00:00

mixedsentiment
mediumseverity
0.5relevance
4replies
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Conversation

support
swissboy1984 resolved
Hi ! Great plugin, thanks 馃檪 The plugin isn鈥檛 showing up on the side of the page. I thought the display option might have been unchecked, but Search Exclude isn鈥檛 showing up in the page options either. The only way to access it is through the quick edit menu or the plugin鈥檚 main page. Any ideas? Everything is up to date: Search Exclude 2.5.8 WordPress 6.8.3 Avada Theme 7.13.3 Thank you ! @swissboy1984 Hi mate, thanks for the report. Please share some screenshots to describe your issue. You can use this tool to copy/paste your screenshots here easily: https://snipboard.io Best regards, Quadlayers Support Team. Hi ! Thank you for your answer ! https://snipboard.io/VCRYkf.jpg Best Regards @swissboy1984 Hi @swissboy1984 , Thanks for the screenshot. Could you please open a ticket through the following link so our team can review this in more detail? https://urbiport.freshdesk.com/support/tickets/new We suspect the issue might be related to a compatibility conflict with your theme, and this will help us investigate it further. Best regards, QuadLayers Support Team Thank you for your answer, ticket created ! Best Regards

Comments

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jmatiasmastro 2025-11-07T13:28:00+00:00

@swissboy1984 Hi mate, thanks for the report. Please share some screenshots to describe your issue. You can use this tool to copy/paste your screenshots here easily: https://snipboard.io Best regards, Quadlayers Support Team.

swissboy1984 2025-11-07T17:58:00+00:00

Hi ! Thank you for your answer ! https://snipboard.io/VCRYkf.jpg Best Regards

jmatiasmastro 2025-11-10T13:58:00+00:00

@swissboy1984 Hi @swissboy1984 , Thanks for the screenshot. Could you please open a ticket through the following link so our team can review this in more detail? https://urbiport.freshdesk.com/support/tickets/new We suspect the issue might be related to a compatibility conflict with your theme, and this will help us investigate it further. Best regards, QuadLayers Support Team

swissboy1984 2025-11-10T14:47:00+00:00

Thank you for your answer, ticket created ! Best Regards