Source evidence

Plugin isn’t working?

Simple Org Chart · support · 2020-03-12T17:12:00+00:00

Simple Org Chart plugin evidence original source source API

mixedsentiment

highseverity

0.95relevance

3replies

Evidence onlycommercial context

Proof Health

Open evidence

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100.0% of this page's analysis has direct source links.

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Conversation

support

altesting resolved

Hi! I’m trying to test out the free version of your plugin before deciding if we want to purchase the pro version. I have it installed, but when I try to click any field, it drops me down to the bottom of the page with a broken form stick into my admin menu. Is this a known bug? Hello @altesting , Can you share a screenshot? Here’s a screenshot. The black bar to the side is the admin menu. It’s at the very bottom of the page. It drops me down here when I click anywhere on the plugin page. I tested and there is no issue with plugin. It might be a conflict with any other plugin. Have you checked console using inspect element? That might help.

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: Plugin isn’t working?: users show bugs, compatibility, pricing pain that may indicate a product gap.

Evidence quote: I’m trying to test out the free version of your plugin before deciding if we want to purchase the pro version.

Affected feature: form

bugs compatibility pricing support

Plugin

API

Simple Org Chart

900 active installs · 45.6K downloads · rating 96.0

org chart organisation chart organization chart

Comments

3 shown

G Matta 2020-03-12T17:20:00+00:00

Hello @altesting , Can you share a screenshot?

altesting 2020-03-12T17:24:00+00:00

Here’s a screenshot. The black bar to the side is the admin menu. It’s at the very bottom of the page. It drops me down here when I click anywhere on the plugin page.

G Matta 2020-03-12T17:33:00+00:00

I tested and there is no issue with plugin. It might be a conflict with any other plugin. Have you checked console using inspect element? That might help.