WPIntell

Source evidence

Plugin is not working

myPOS Checkout · review · 2016-07-27T09:11:00+00:00

complaintsentiment
highseverity
1.0relevance
3replies
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Conversation

review · 1 stars
Exorgistis unresolved
Even though we followed each and every step they require, not even it does not show up in WooCommerce’s Setting (as it declares) but no answer from support comes after months and at least 5 emails asking for support. We’ve installed the myPOS plugin and its working fine. We see the myPOS tab in checkout ( http://prnt.sc/ch3x0d ) and already sell with the device. What issues do you have? You can contact me at media@webapp.bg and i may help you if i can. It still does not work since I had no support either from here or by email…. Unfortunately we could not find the reason why the plugin is not visible under Checkout options. We think that our plugin conflicts with one of your other installed plugins. In order to ensure that this causes the problem, could you please try to deactivate the other installed plugins if it possible and check then whether settings are available?

Comments

3 shown
Marin Stoyanov 2016-09-12T13:14:00+00:00

We’ve installed the myPOS plugin and its working fine. We see the myPOS tab in checkout ( http://prnt.sc/ch3x0d ) and already sell with the device. What issues do you have? You can contact me at media@webapp.bg and i may help you if i can.

Exorgistis 2016-09-13T12:39:00+00:00

It still does not work since I had no support either from here or by email….

myPOS Payments 2016-09-27T12:49:00+00:00

Unfortunately we could not find the reason why the plugin is not visible under Checkout options. We think that our plugin conflicts with one of your other installed plugins. In order to ensure that this causes the problem, could you please try to deactivate the other installed plugins if it possible and check then whether settings are available?