Conversation
review · 1 starsThis plugin seems to be broken. It has no effect on the WooCommerce pages it supposedly targets.
Hey @grndrm , thanks for taking the time to leave a review for us! I’m afraid that we can’t replicate this behavior, as we have a few test stores with different versions of WooCommerce running, and the changes we expect are being reflected — we wouldn’t push out updates if they weren’t 🙂 This is typically due to themes hardcoding components like the number of products per page, so if you’d like us to have a closer look as to why the plugin isn’t working on your installation, we’d be happy to! You can open up a thread with more details here . A quick test to see if this is the issue would be to switch to a default theme like TwentyTwelve and see if the issue persists. Thanks!
Thanks for the reply. The site I was trying to use it on uses Genesis and the Altitude Pro theme so I would be very surprised if that was the problem. It is a pretty complex WooCommerce setup so there is most likely a conflict with another plugin. This particular project needs some Woo customization beyond what the plugin seems to be setup for anyway. Since I do not have the time to troubleshoot the issue at this point, I have just removed it for now. I may take another look in the future if the need arises on a simpler project. In the meantime, can I remove this thread or change the rating? Thanks for your contribution to the community.
Hey @grndrm , thanks for getting back to me here. It is a pretty complex WooCommerce setup so there is most likely a conflict with another plugin. Unfortunately we do see this happen from time to time. If you do give the plugin another go and run into any other questions / issues, we’d be happy to have a look and try to narrow down places we can harden the plugin against incompatibilities! In the meantime, can I remove this thread or change the rating? Sure thing, if you go here and scroll to the bottom of the reviews list, you should be able to edit it. Thanks for your contribution to the community. Thank *you* for the feedback here! Hopefully you’ll find a use for this or another of our plugins in the future 🙂 thanks again! -Beka
Hey @grndrm , thanks for taking the time to leave a review for us! I’m afraid that we can’t replicate this behavior, as we have a few test stores with different versions of WooCommerce running, and the changes we expect are being reflected — we wouldn’t push out updates if they weren’t 🙂 This is typically due to themes hardcoding components like the number of products per page, so if you’d like us to have a closer look as to why the plugin isn’t working on your installation, we’d be happy to! You can open up a thread with more details here . A quick test to see if this is the issue would be to switch to a default theme like TwentyTwelve and see if the issue persists. Thanks!
Thanks for the reply. The site I was trying to use it on uses Genesis and the Altitude Pro theme so I would be very surprised if that was the problem. It is a pretty complex WooCommerce setup so there is most likely a conflict with another plugin. This particular project needs some Woo customization beyond what the plugin seems to be setup for anyway. Since I do not have the time to troubleshoot the issue at this point, I have just removed it for now. I may take another look in the future if the need arises on a simpler project. In the meantime, can I remove this thread or change the rating? Thanks for your contribution to the community.
Hey @grndrm , thanks for getting back to me here. It is a pretty complex WooCommerce setup so there is most likely a conflict with another plugin. Unfortunately we do see this happen from time to time. If you do give the plugin another go and run into any other questions / issues, we’d be happy to have a look and try to narrow down places we can harden the plugin against incompatibilities! In the meantime, can I remove this thread or change the rating? Sure thing, if you go here and scroll to the bottom of the reviews list, you should be able to edit it. Thanks for your contribution to the community. Thank *you* for the feedback here! Hopefully you’ll find a use for this or another of our plugins in the future 🙂 thanks again! -Beka