WPIntell

Source evidence

Plugin don’t work

Custom Product in Woo Order · support · 2024-10-22T06:28:00+00:00

neutralsentiment
highseverity
0.69relevance
3replies
Evidence onlycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

1 / 1 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
remotestudios resolved
I recently installed plugin “Custom Product in Woo Order” on my WooCommerce site, but I’m encountering an issue. When I click on the “Add Custom Items” button, nothing happens, and I am unable to add any custom products to the order. Do you use any plugin that optimize java script? If you use any caching plugin or any plugin that optimize js (java script), disable it and try. By default, the woocommerce order list page and order edit page URL is- wp-admin/admin.php?page=wc-orders But on your website, I found that the URL is- /wp-admin/edit.php?post_type=shop_order For security reasons, our plugin loads some JS files based on admin access and the URL. Since the URL is different, some of the files and code couldn’t load in the order edit page, causing the issue. If you are using any plugin that changes the URL, please deactivate it and try. If the problem still exists please let me know. please update to latest version

Comments

3 shown
wizbee IT 2024-10-22T16:07:00+00:00

Do you use any plugin that optimize java script? If you use any caching plugin or any plugin that optimize js (java script), disable it and try.

wizbee IT 2024-10-22T18:16:00+00:00

By default, the woocommerce order list page and order edit page URL is- wp-admin/admin.php?page=wc-orders But on your website, I found that the URL is- /wp-admin/edit.php?post_type=shop_order For security reasons, our plugin loads some JS files based on admin access and the URL. Since the URL is different, some of the files and code couldn’t load in the order edit page, causing the issue. If you are using any plugin that changes the URL, please deactivate it and try. If the problem still exists please let me know.

wizbee IT 2024-10-23T09:12:00+00:00

please update to latest version